London Euston Train Station
Address
London Euston station
Euston Road
London
Greater London
NW1 2RT
Ticket office opening hours:
Monday - Friday - 06:00 to 22:30
Saturday - 06:00 to 22:00
Sunday - 07:00 to 22:30
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Waiting Room
- Trolleys
- Station Buffet
- Toilets
- Baby Change
- Showers
- Wi Fi
- Post Box
- Tourist Information
- Atm Machine
- Shops
Station overview
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Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
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Impaired Access Staff Help Hours
Mon,Tue,Wed,Thu - 04:30 to 01:30
Saturday - 04:30 to 02:00
Sunday - 05:15 to 01:30 -
Accessible Taxis
The route to the main taxi pick up point has steps, so anyone with mobility problems can use the disabled taxi pick up point reached via the lifts.
You can request assistance to and from the taxi rank can using the telephones at the top of the stairs and at the taxi set down point. Or by telephoning Mobility Assistance at London Euston on 0207 922 6482.
The main taxi rank is beneath the station and is reached via the lifts next to the main ticket office or the stairs by the entrance to the Underground.
- Accesible Ticket Machine
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Booking Office Counter
Avanti West Coast have a height adjusted ticket counter which can be found in the ticket office on the left hand side of the Main Concourse when entering the station.
- Customer Help Point A dedicated Mobility Assistance Reception is located on the main concourse adjacent to the ticket office. There is also a Customer Information Point located in the centre of the concourse. class=ophr Monday-Saturday 07:00-23:00 class=ophr Sunday 08:00-23:00
- Helpline No
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Helpline Contact Details
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
- Helpline Contact URL https://www.nationalrail.co.uk/
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Impared Access Ticket Gate
There are ticket gates at the entrances to platforms 1 - 3 & 8 - 11 and can be accessed by wide gates.
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Impared Mobility Set Down
.
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National Key Toilets
These are located adjacent to the main public toilets, by the entrance to platforms 1-3.
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Nearest Stations with Facilities
For step-free access to Underground services, we recommend using Kings Cross St Pancras Underground Station
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Step Free Access
Suitable for disabled passengers. Level access to all platforms via ramps. Lifts provided between concourse, taxi & car park and London Underground ticket hall.
Lift access is available to the Underground ticket hall, however the Underground station itself has only escalators & stairs. Nearby Euston Square station has step-free access Westbound only to the Circle, Hammersmith & City and Metropolitan Lines.
For more information on the accessibility on London Transport click here.
Coverage: whole Station - Step Free Access Coverage Whole Station
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Staff Help
.
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Baggage Services
- Left Luggage: Available YES Yes
-
Left Luggage: Phone
Phone number: 020 3468 4670
Operator Name: Excess Baggage Company - Left Luggage: URL https://www.left-baggage.co.uk/index/locations
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Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Buses are available from Euston bus station next to the railway station. All Transport for London buses are accessible by step free access. More information about Transport for London buses can be found here (http://www.tfl.gov.uk/modes/buses/?cid=fs013)
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Cycle Storage
- Availability No
- Closed Circuit TV YES Yes
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Location
At two locations - at the west exit, near platform 16 and at the east piazza opposite M&S Food (to the rear of Nandos, and at the Euston Gardens taxi rank).
- Sheltered YES Yes
- Spaces 415
- Type Stands
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Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around London Euston station
- Telephone: Usage Type Cards And Coins
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Priority Lounge Information
-
First Class Lounge: Note
.
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First Class Lounge: Note
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Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
These are located by the entrance to platforms 1-3
There are also accessible showers located in the Caledonian Sleeper lounge on platform 1 .
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Station Seating Areas
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First Class Lounge Hours
Monday - Friday - 06:45 to 21:00
Saturday - 06:45 to 20:00
Sunday - 08:00 to 20:00 -
Seated Area: Note
Under the balcony on the concourse, between platforms 11 and 12, opposite platform 4/opposite Camden Food, as well as additional seating on the upstairs balcony, accessible by a lift and escalators
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First Class Lounge Hours
Monday - Friday - 06:45 to 21:00
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Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property No
- Post Box YES Yes
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers YES Yes
- Trolley YES Yes
- Wifi YES Yes
- Waiting Room YES Yes
-
Lost Property
Phone number: 0330 024 0215
Operator Name: Excess Baggage Company - Lost Property: URL https://www.lostproperty.org/?sec=1
- Customer Service Note Monday-Sunday 07:00-23:00 Available from the Customer Information Point in the centre of the concourse. Alternatively customers can seek information and assistance from the ticket office or the Mobility Assistance Reception.
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Lost Property Number 0330 024 0215
- Staffing Level YES Yes
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Subway/transit
- Metro: Availability YES Yes
- Metro: Note Euston Underground station has access to the Northern Line and the Victoria Line. Lift access is available to the Underground ticket hall, however the Underground station itself has only escalators & stairs. Nearby Euston Square station has access to the Circle, Hammersmith & City and Metropolitan Lines. For more information on the accessibility on London Transport click here (https://tfl.gov.uk/transport-accessibility/). The Underground station is very busy, especially during the morning and evening peaks. It will likely be quicker for customers to walk or catch a bus to nearby Warren Street or Kings Cross St. Pancras instead.
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Ticketing Hours
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Ticket Office Hours
Monday - Friday - 06:00 to 22:30
Saturday - 06:00 to 22:00
Sunday - 07:00 to 22:30
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Ticket Office Hours
Monday - Friday - 06:00 to 22:30
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Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note font-feature-settings: normal; font-language-override: normal; font-kerning: auto; font-synthesis: weight style; font-stretch: normal;The travel centre is on the left as you enter through the main entrance. font-feature-settings: normal; font-language-override: normal; font-kerning: auto; font-synthesis: weight style; font-stretch: normal;Advanced bookings are available: font-feature-settings: normal; font-language-override: normal; font-kerning: auto; font-synthesis: weight style; font-stretch: normal; Monday to Friday - 06:30 to 21:00 Saturday - 08:30 to 21:00 Sunday - 07:30 to 21:00 font-feature-settings: normal; font-language-override: normal; font-kerning: auto; font-synthesis: weight style; font-stretch: normal;
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Oyster Notes
Oyster Cards can be bought and topped up at the Underground station.
Other Oyster transactions available from service ticket machines operated by London Northwestern Railway.
- Penalty Fares NR
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Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
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Taxi Information
- Availability YES Yes
- Note The taxi rank is located beneath the station.
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Local Taxis
London Euston: Rail Station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include:
Dial-a-cab Phone 020 7908 0207
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Other transportation
- Cycle Hire YES Yes
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Rail Replacement Services
Go to Platform 2, there is a gate adjacent to the station from the main road.
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
