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Facility | Information |
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Ticket office information | Main Concourse |
Ticket office opening hours | Monday to Friday: 04:30 to 22:30 Saturday: 04:30 to 22:30 Sunday: 07:00 to 22:30 |
Self service ticket machines |
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Collection of pre-purchased tickets |
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Service | Information |
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British Transport Police | 0800 40 50 40 |
CCTV |
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Rail Replacement Service | Pick Up / Drop off at the bus stops on Station Approach |
Information Systems |
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Service | Information |
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Manchester Piccadilly station customer services |
Please see any member of staff or go to the Network Rail Station Reception situated near to WH Smith on the Fairfield Street mezzanine level - a buzz button is available if reception closed. Help Points |
Left luggage |
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Left luggage contact details |
Telephone: 020 8090 9935 |
Lost property |
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Lost property contact details |
URL: http://www.lostproperty.org/locations.php Telephone: 0330 024 0215 |
Facility | Information |
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Lounge |
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Location Above the information point (opposite the ticket office) on the main concourse - Lift available Tickets Accepted Avanti West Coast Anytime or Off-Peak (First Class) or Avanti West Coast Advance (First Class) tickets. You can only enter the lounge on the travel date shown on your ticket. Facilities Dedicated business areas are fully equipped with telephone points, desks, fax photocopier and modem facilities, screens with updated train information. Refreshments Tea, coffee, soft drinks. Wi-Fi Wi-Fi is available Showers Showers are not available |
Lounge opening hours | Monday to Friday: 06:00 to 19:30 Saturday: 08:00 to 18:00 Sunday: 09:30 to 19:30 |
Facility | Information |
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Seating area |
Available throughout the station. |
Waiting rooms |
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Trolleys |
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Refreshment facilities |
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Refreshment facilities information | Coffee shop Buffet Coffee kiosk Cold drinks vending machine Hot drinks vending machine Food vending machine Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)
Water fountains are available on the main concourse opposite platform 10 and next to the toilets and Costa Coffee in platforms 13/14 waiting lounge |
Toilets |
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Toilets information | Baby changing facilities are available at the south central concourse and satellite lounge toilet facility. |
Baby changing |
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Pay phone |
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Public Wi-Fi |
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Post box |
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Post box information | Post box is situated at the top of the station approach, outside station doors (next to Boots) |
Tourist information office |
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Cashpoint |
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Cashpoint information | Located on main concourse, Fairfield Street mezzanine level and Fairifeld Street. |
Bureau de change |
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Shops |
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Shops information | News agent Wide range of shops Mini supermarket Pharmacy Convenience store High street shops Off Licence Passport Photo Booth |
Showers |
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Facility | Information |
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Helpline information |
![]() We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 24 Hours a Day |
Helpline contact details | If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator. |
Customer help points available |
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Customer help points information | Located by the entrance to Fairfield Street. Located by the entrance from the long stay car park. Located within satellite lounge by the side of the lift and outside the entrance to the toilets on the South Concourse. The Train Information Point is located on the main concourse. The Station Reception is located in the Fairfield Street mezzanine level near to W.H Smith. Passenger Assistance Point available on main concourse near to the Train Information Point |
Staff help |
![]() Passenger Assistance Point located near the Train Information Point on the main concourse is open Mon-Sat 0700-2200 and Sun 0800-2200. Manchester Piccadilly station is open 7-days a week. Mobility assistance is available booked through the relevant Train Operating Company.
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Staff help opening times | Monday to Sunday: 24 Hours a Day |
Accessible ticket machines |
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Accessible ticket machines information | Accessible ticket machines available |
Accessible ticket office counter |
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Accessible ticket office counter information | In the main travel centre |
Induction loop |
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Ramp for train access |
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Accessible taxis |
Taxi rank outside Fairfield Street entrance - available 05:00 until 02:00 |
Accessible public pay phones |
Normal height public telephones are on the main concourse but are of an accessible height. |
National key toilets |
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Step free access coverage |
Whole Station
Visually Impaired Platforms 1-12 have tactile warning strips; 13/14 DO NOT |
Impaired mobility set down |
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Disabled parking |
Available only at Fairfield Street entrance with dropped kerb and lift to main station. |
Wheelchairs |
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Ticket gates |
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Ticket gates information | Ticket gates are in place for platforms 1-8 |
Long Stay | |
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Operator | APCOA Parking (UK) Limited |
Spaces | 856 |
Opening times |
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Charges |
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Contact details | 08719774222 |
Short stay / Drop off | |
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Operator | APCOA |
Spaces | 47 |
Opening times |
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Charges |
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Contact details |
Bus services available |
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Bus services information |
Onward travel map can be found here. BUS JOURNEYS FROM MANCHESTER PICCADILLY 'First' and 'Stagecoach' operate a network of frequent local bus routes around Manchester city and Greater Manchester. For route maps and timetables: www.firstgroup.com/ukbus and www.stagecoachbus.com Buy a Manchester PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info
FREEBUS JOURNEYS The city centre free bus service The revamped service is maintaining its frequent ten-minute service (12 minutes on Sunday) and continues to be operated by Go North West. Route information and map can be at www.tfgm.com. Route 1 (Monday - Friday off-peak, Sunday) Piccadilly Rail Station, Piccadilly Gardens, Charlotte Street, King Street (Cross Street), Market Street, Deansgate (Barton Arcade), Bridge Street, Gartside Street, Quay Street, Deansgate (John Rylands Library), John Dalton Street, King Street (Brown Street), York Street, New York Street, Central Coach Station, Chorlton Street, to Piccadilly Rail Station via Station Approach. Route 1 (Monday - Friday AM/PM peak) Piccadilly Rail Station, Piccadilly Gardens, Charlotte Street, King Street (Cross Street), Market Street, Deansgate (Barton Arcade), Bridge Street, Gartside Street, New Quay Street, Chapel Street, Salford Central Station, Gartside Street, Quay Street, Deansgate (John Rylands Library), John Dalton Street, King Street (Brown Street), York Street, New York Street, Central Coach Station, Chorlton Street, to Piccadilly Rail Station via Station Approach. Route 1 (Saturday only) Piccadilly Rail Station, Piccadilly Gardens, Charlotte Street, King Street (Cross Street), Market Street, Deansgate (Barton Arcade), Bridge Street, Gartside Street, Science and Industry Museum, Deansgate (Great Northern), Deansgate (John Rylands Library), John Dalton Street, King Street (Brown Street), York Street, New York Street, Central Coach Station, Chorlton Street, to Piccadilly Rail Station via Station Approach. Route 2 Manchester Piccadilly Station via Station Approach, London Road, Fairfield Street, Whitworth Street, Whitworth Street West, Deansgate, Quay Street, New Quay Street, Irwell Street, Trinity Way, Chapel Street, New Bailey Street, Bridge Street, Deansgate, Victoria Bridge Street, Chapel Street, Victoria Street, Hunts Bank, Victoria Station Approach, Todd Street, Corporation Street, Withy Grove, Shudehill, Thomas Street, High Street, Church Street, Dale Street, Ducie Street, to Piccadilly Approach. Route 3 (evening only) Piccadilly Rail Station, Oxford Road Rail Station, Deansgate Castlefield Metrolink Station, Spinningfields, Victoria Rail Station, Shudehill Interchange, to Piccadilly Rail Station. More details on the freebus service can be found here For information about all buses in Greater Manchester visit: Transport for Greater Manchester. METROLINK Metrolink tram information is below under 'Metro'. |
Cycle storage available |
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Storage type | Stands |
Spaces | 43 |
Sheltered | No |
CCTV | No |
Storage location | Fairfield Street, Ducie Street, station front entrance |
Transport | Information |
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Taxi rank available |
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Taxi rank information |
Taxis are available at the Fairfield Street exit of the station. It closes between 02:00 - 05:00. |
Airport available |
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Airport information | Nearest Airport is Manchester International Airport approximately 9 - 10 miles away. Currently there are 5 trains an hour during the course of the day, services are limited throughout the night. |
Port available |
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Manchester Piccadilly is one of the busiest train stations outside of London after going through grand renovations between the late 1990s and early 2000s, costing £100 million. Even though there are several stations in Manchester, with 14 platforms and the highest number of travellers, Piccadilly is the central station in the ‘Capital of the North'.
CrossCountry runs many different services in and out of Manchester, with Birmingham to Manchester, Bristol to Manchester, Stoke-on-Trent to Manchester and Oxford to Manchester being some of the most popular.
Need more information on travelling in and around the city? Check out our trains to Manchester page.
The city is labelled the 'Capital of the North' for its vibrant and buzzing atmosphere, packed with fantastic galleries and museums, world-class sport, the UK's 3rd largest shopping centre and much more. What's more, Manchester is nearby to the stunning Lake District, so you won't be short of things to do here.
The city has a fantastic blend of history and culture, being home to an impressive collection of music stars, two world-famous football teams and a massive range of art, film, and theatre hotspots. To soak up the arts, you should visit the HOME arts centre or a concert at Albert Hall and the Opera House. The Museum of Science and Industry, The John Reynolds Library and Manchester Cathedral are well worth the trips to learn more about the city.
Manchester has some of the best shopping on offer in the UK. With a variety of well-known high street stores, stylish designer labels and plenty of boutique stores, you'll find it all here. The Trafford Centre and Manchester Arndale offer shops, cafes and restaurants all under one roof. But if you're looking for something a little different, check out the Northern Quarter for a blend of street art and independent stores.
While you're in the Northern Quarter, you'll be able to grab a coffee at one of the quirky coffee shops and cafes. Manchester is an epicentre of fantastic food and drinks choices. Whether you're looking for a glamourous date night, a family-friendly meal, or to grab a drink with a group of mates, you won't have to search too far.
Inbetween platforms 10 and 11, you’ll find Excess Baggage Co., where you can leave heavy or high-value baggage. To make things easier, you can pre-book your storage before your trip.
There are plenty of food and drink options in Manchester Piccadilly station. Whether you’re looking for a Café, a few convenient supermarkets, or a sit-down meal. You won’t be short of options.
There are several stations in Manchester, but Manchester Piccadilly is revered as the main station in Manchester. It is located close to the city centre, has the highest number of transport links, and has the largest number of passengers.
The fastest mode of transport to get between Manchester Piccadilly and Manchester Airport is via train. The direct train journey will take between 16 and 22 minutes, with trains running every 17 minutes.
Whether you’re looking for high-street favourites or high-end boutiques, Manchester has it all. Discover the best places to shop with CrossCountry.
Find Out MoreCheck Out the Top Secret Bars in Manchester With Our Guide
Find Out MoreThere’s no better time to shop local. Browse our picks of some of the best small businesses in Manchester at CrossCountry.
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