Mitcham Eastfields Train Station
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Mitcham Eastfields Train Station
AddressMitcham Eastfields Station
CR4 2LS Get directions in Google Maps
|Ticket office opening hours||Monday to Friday: 06:10 to 12:45 Saturday: 08:00 to 14:35 Sunday: Closed|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|Get Oyster card here|
|Top up Oyster pay as you go here|
|Use Oyster pay as you go here|
|Oyster information||Oyster top-up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office.|
|London Fare Zone||Zone 3|
|British Transport Police||0800 40 50 40|
|Mitcham Eastfields station customer services|
|Lost property contact details|
|Lounge opening hours|
|Waiting room information||There is an unheated waiting room in ticket office and shelters on both platforms.Waiting area may only be available during staffed hours at some locations.|
|Tourist information office|
|Bureau de change|
See below for times when this station is staffed.
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Trains calling at this station do not have on board staff. You can arrange assistance on arrival by:
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:Monday to Sunday: 24 Hours a Day
|Helpline contact details||If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 138 1016 | Textphone - 0800 138 1018|
|Customer help points available|
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.
Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
• pressing the 'emergency & assisted travel' Help Point button
We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
|Staff help opening times||Monday to Friday: 06:10 to 12:45 Saturday: 08:00 to 14:35 Sunday: Closed|
|Accessible ticket machines|
|Accessible ticket machines information||All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details|
|Accessible ticket office counter|
|Ramp for train access|
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
Whole Station This is a Category B1 station: Ramps to both platforms. Step-free interchange between platforms via street, and level crossing or lifts.
Assistance Meeting Point is the Ticket Office.
|Impaired mobility set down|
|Disabled parking||No dedicated area|
|Car parking available|
|Bus services available|
|Bus services information||Information to plan your onward journey is available in a printable format here.|
|Cycle storage available|
|Storage location||Near the entrance to Platform 1|
|Taxi rank available|
|Taxi rank information||NO|