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Newcastle Train Station

Journey details

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Station Finder

Newcastle Train Station

Address

Newcastle-upon-Tyne Station
Neville Street
Newcastle-upon-Tyne
Tyne & Wear
NE1 5DL
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
A post box is available. Post box
 
Time
Destination
Platform

Buying tickets and collecting them

Facility Information
Ticket office opening hours

Adjacent to Platform 12

Monday to Friday: 05:00 to 21:20

Saturday: 05:00 to 21:20

Sunday: 07:30 to 21:20

Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.

General services information

Service Information
Newcastle station customer services

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

Left luggage Left luggage is not available.
Lost property (at the station) Lost property is available at the station.
British Transport Police 0800 40 50 40

First class information

Facility Information
Lounge A first class lounge is available.

 

Located

South end of Platform 3

Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges

Tickets Accepted 

  • Any First Class ticket valid on LNER EG not XC Only or TPE only

Restricted tickets

  • All First Class tickets valid only on other train operator

 

Facilities

Toilets / Meeting rooms, TV, newspapers

Refreshments

Refreshments are currently suspended

Wi-Fi

Yes

Showers

No

Station facilities

Facility Information
Seating area A seating area is available.
Waiting rooms

This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms

Trolleys Trolleys are available.
Refreshment facilities Refreshment facilities are available.
Toilets Toilets are available.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are available.
Public Wi-Fi Wi-Fi is available.
Post box A Post box is available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is available.
Bureau de change A bureau de change is not available.
Shops Shops are available.

Accesibility

Facility Information
Helpline Unknown
Customer help points Customer help points are available.
Staff help Staff help is available.
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones

Platform 3

National key toilets National key toilets are available.
Step free access coverage Whole Station
Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.

Transport links

Facility Information
Cycle storage availability
  • Spaces: 122
  • Sheltered: Yes
  • CCTV: Yes
Car park A car park is available.
Taxi rank A taxi rank is available.
Bus services Bus services are available.

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