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Newcastle Train Station

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Newcastle Train Station


Newcastle-upon-Tyne Station
Neville Street
Tyne & Wear
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
A post box is available. Post box

Buying tickets and collecting them -

Facility Information
Ticket office opening hours

Adjacent to Platform 12

Monday to Friday: 05:00 to 21:20

Saturday: 05:00 to 21:20

Sunday: 07:30 to 21:20

Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.

General services information +

Service Information
Newcastle station customer services

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

Left luggage Left luggage is not available.
Lost property (at the station) Lost property is available at the station.
British Transport Police 0800 40 50 40

First class information +

Facility Information
Lounge A first class lounge is available.



South end of Platform 3

Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges

Tickets Accepted 

  • Any First Class ticket valid on LNER EG not XC Only or TPE only

Restricted tickets

  • All First Class tickets valid only on other train operator



Toilets / Meeting rooms, TV, newspapers


Refreshments are currently suspended





Station facilities +

Facility Information
Seating area A seating area is available.
Waiting rooms

This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms

Trolleys Trolleys are available.
Refreshment facilities Refreshment facilities are available.
Toilets Toilets are available.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are available.
Public Wi-Fi Wi-Fi is available.
Post box A Post box is available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is available.
Bureau de change A bureau de change is not available.
Shops Shops are available.

Accesibility +

Facility Information
Helpline Unknown
Customer help points Customer help points are available.
Staff help Staff help is available.
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones

Platform 3

National key toilets National key toilets are available.
Step free access coverage Whole Station
Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.

Transport links +

Facility Information
Cycle storage availability
  • Spaces: 122
  • Sheltered: Yes
  • CCTV: Yes
Car park A car park is available.
Taxi rank A taxi rank is available.
Bus services Bus services are available.

Inaugurated by Queen Victoria on 29th August 1850 – a public holiday in Newcastle – Newcastle train station was the first covered train station in the world. The Grade I listed building looks very different today after undergoing redesigns and modernisations over the last few decades, but its heritage still remains. Visitors travel from all over the country, using popular routes such as Edinburgh to Newcastle, Leeds to Newcastle, Glasgow to Newcastle, Birmingham to Newcastle, and Durham to Newcastle.

Things to do in Newcastle

Newcastle upon Tyne is the largest city in the northeast of England, and as such is one of the best places to visit in the country. Full of history, culture, and fantastic food and drink, Newcastle regularly attracts tourists from all every corner of the UK. Its university and Premier League football team make it an iconic city that everyone has to visit.

Newcastle’s status as a party city means its culture and heritage is often overlooked – but it shouldn’t be. It’s littered with galleries and theatres that boast stunning Georgian architecture, giving an insight into the city’s history. The Theatre Royal is the regional home of the Royal Shakespeare Company, and as such runs programs that include West End musicals and incredible dramas. The Stand Comedy Club offers something a bit more light-hearted, and as one of the best comedy clubs in the UK, you might be lucky enough to see someone famous.

Shopaholics will have a field day in Newcastle. The city boasts two of the largest shopping centres in the UK: intu Metrocentre and intu Eldon Square – by far the best places to find your high street shopping, food and drink chains. For more high street staples and if weather plays ball, wander along Northumberland Street. Independent stores can be found scattered across the city, selling everything from vintage clothing to antiques. Visit Grainger Town for boutique stores and designers – the Vivienne Westwood flagship store is a must-see.

Newcastle is renowned as being one of the best nights out in the UK, and for good reason. Head to Jesmond for a wide range of trendy bars, or visit Gosford for your more traditional pubs – most sell local ales and classic British pub grub. Fine dining can be found around the Quayside and Gateshead – some of the city’s most celebrated restaurants and House of Tides and Pleased to Meet You. You can’t go wrong with street food, and Newcastle has it in abundance. Visit one of the city’s many local markets for favourites like Papa Ganoush, On the Goa, and Pizzette, and discover an eclectic range of cuisines.


Where is Newcastle train station? +

The station is just to the south of the city centre – a few minutes’ walk to the main shopping areas and activities.

How many train stations are there in Newcastle? +

There is one major train station in Newcastle.

Does Newcastle train station have lockers? +

Unfortunately, Newcastle train station doesn’t have lockers. However, there are private companies which offer left luggage facilities.

How far is Newcastle metro from Newcastle train station? +

The nearest metro station to Newcastle train station is just a 17-minute walk.

How far is Newcastle train station from St James Park? +

St James Park is just an 11-minute walk from Newcastle train station. Alternatively, you can take an 8-minute bus or a 10-minute metro ride.

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