Dundee Train Station

qtt-img
banner

Address

Dundee station
South Union Street
Dundee
City of Dundee
DD1 4BY

Ticket office opening hours:

Monday - Friday - 06:25 to 19:30
Saturday - 06:25 to 19:30
Sunday - 08:30 to 19:30

Live Departures
Live Arrivals
Update
Time Destination Status Platform

Station facilities

  • Seated Area
  • Waiting Room
  • Trolleys
  • Station Buffet
  • Toilets
  • Baby Change
  • Telephones
  • Wi Fi
  • Shops

Station overview

  • Accessibility

    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate
    • Impaired Accessible Ticket Machines YES Yes
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Staff Help Hours Saturday - 05:30 to 00:30
      Sunday - 05:30 to 00:30
    • Customer Help Point Passenger Assistance Meeting Points. For station accessibility and ticket office opening times, please refer to the Step Free Access and Staff Help sections on the webpage.
      Please make yourself known to the station staff when you arrive.
      Electronic Ticket Gates
      Located on the main concourse.
    • Helpline
    • Helpline Contact Details

      Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impared Access Ticket Gate

      Ticket gates to all platforms

    • National Key Toilets

      There is a Changing Places Toilet located on the platform.

    • Step Free Access

      This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Ticket Office.

      Please take care when boarding / alighting the train at this station as the stepping distance between the train and the platform may be more prominent than at other stations.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
  • Dining and Shopping

    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Telephone: Usage Type Cards And Coins
  • Parking

    • Car Parking Details
      Operator Name: Local Council
      Name: Short Stay Car Park
      Spaces: 9
      Charges:
      PerHour: £3.30

      Number Accessible Spaces: 0
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Sunday - Open 24 hours
      Url: https://www.nationalrail.co.uk/
  • Restrooms

    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note

      The toilets are located on the platform. Radar - National Key Scheme

  • Station Information

    • ATM No
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property
    • Post Box No
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley YES Yes
    • Wifi YES Yes
    • Waiting Room
    • Lost Property Phone number: 03301 092 833

      Operator Name: Scot Rail Lost Property Information
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note [email protected] (mailto:[email protected] title=)
    • Information Systems DepartureScreensArrivalScreensAnnouncements
    • Lost Property Number 03301 092 833
    • Staffing Level YES Yes
  • Subway/transit

    • Metro: Availability No
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 06:25 to 19:30
      Saturday - 06:25 to 19:30
      Sunday - 08:30 to 19:30
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Penalty Fares SR
  • Taxi Information

  • Local Taxis

    Dundee: Rail Station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include:

    Handy Phone 01382 225825
    Tay Phone 01382 450450
    Discovery Phone 01382 732333

About the station

Located on the banks of the River Tay in Scotland, Dundee is today the fourth largest city in Scotland, and one of the most important cities in the United Kingdom. Founded in the 11th century, and granted city status in the 19th century, Dundee has reinvented itself over the centuries. Today, this former industrial city is a technological powerhouse leading the way in biomedical research and digital entertainment.

Dundee is a pioneer too, becoming the first UNESCO City of Design in the UK in 2014. Its cultural cachet is being recognised around the world. In 2018, the Wall Street Journal placed the city in the top five ‘Worldwide Hot Destinations’.

With accolades like this, there’s never been a better time to visit Dundee. CrossCountry trains serve the city on several popular routes, including Aberdeen to Dundee and Edinburgh to Dundee, both are journeys you can complete in under ninety minutes. If you want to travel from further afield (and you should) Durham to Dundee is just over three hours away. Even a journey from the other end of the United Kingdom is possible. Taunton to Dundee is a relaxing eight-hour journey. There’s no better way to enjoy the countryside than on a CrossCountry train while travelling.

Things to do in Dundee

Located halfway between Aberdeen and Edinburgh, Dundee is perfectly situated as your starting point to explore the beauty of Scotland’s cities and countryside. The station itself was reopened in 2018, following a four-year £38 million redevelopment project.

You can uncover the city’s rich industrial history as it transitioned from textiles to pioneering developments in modern biotech and game design. Learn all about the impact of the jute industry on Dundee at the Verdant Works Museum. Hire an electric bike to explore the city and visit Broughty Castle Museum on the banks of the Tay. Climb to the top of Bagley Hill in the centre of the city and look up at the stars through the Mill’s Observatory - the UK’s first purpose-built public observatory, and it’s free to visit.

If you enjoy friendly sporting rivalry, then there is no better city than Dundee. The stadiums of the two local football clubs, Dundee F.C. and Dundee United F.C., are only one hundred metres apart. Scotland is just as famous for its rugby, so it’s not surprising the city is home to six Rugby Union teams as well.

From art galleries to museums, Dundee has a lot to offer the cultural traveller too. The V&A Dundee Museum of Design opened in 2018, and many famous authors, including Mary Shelly the creator of Frankenstein, have called this city their home. But perhaps Dundee’s cultural highlight is the statue of Desperate Dan, a character famous from the pages of The Dandy comic which ran from 1937 to 2012.

Don’t forget the whisky tours when you visit Dundee! You can arrange a private multi-day tour across the highlands, or simply enjoy a glass of your favourite whisky in one of the many bars and pubs around the city.

If you want to do some shopping while you are in town the city centre is only a moment away from the newly renovated train station and is packed with top retail destinations. The Wellgate Shopping Centre and Overgate Shopping Centre are both in the heart of the city so you will be spoilt for choice.

There’s plenty to see and do in Dundee, so why not book your visit to this wonderful city today, courtesy of CrossCountry?

Direct CrossCountry Routes

Get live information on direct CrossCountry routes.