Please only travel if essential on Sunday 3 December, services are expected to be extremely busy due to industrial action and engineering work affecting other train operators - more information

We are aware of the ASLEF Union's plans for industrial action at CrossCountry on Thursday 7 December, and action short of a strike between Friday 1 to Saturday 9 December – more information

Woolwich (Elizabeth Line) Train Station

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Woolwich (Elizabeth line) Train Station

Address

Woolwich Station
Dial Arch Square
Major Draper Street
Woolwich
London
SE18 6GD
Get directions in Google Maps

Station overview

A ticket machine is available. Ticket machine
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
 
Time
Destination
Platform
Facility Information
Ticket office opening hours A ticket office is not available.
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay is available.
Top up Oyster pay as you go here Oyster top up is available.
Use Oyster pay as you go here Oyster pay as you go is available here.
Oyster information

Oyster cards can only be purchased from ticket machines.

Zone 4

London Fare Zone Zone 4
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Information Systems
  • Departure screens
  • Announcements
Service Information
Woolwich (Elizabeth line) station customer services Customer services are not available here.
Left luggage Left luggage is not available.
Lost property Lost property is not available at the station.
Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is not available.
Waiting rooms Waiting rooms are not available.
Waiting room information Closed until further notice
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are not available.
Toilets Toilets are not available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information

We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

We want everyone to travel with confidence. That is why, if you are planning on traveling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

 

Helpline contact details 0343 222 1234

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Customer help points information

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Staff help Staff are available to assist from the first to last train.
Staff help opening times
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket machines information

Accessible ticket machines are located within the ticket hall .

Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is not available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Whole Station
  • Accessibility Category A. This station has step-free access to all platforms
  • Staff assistance is always available.
  • Accessible seating is available on platforms A and B.
  • Wheelchairs available from first to last train.
Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Car parking
Car parking available A car park is not available.
Bus services available Bus services are available.
Bus services information

Transport for London Buses operate from outside the station on Victory Parade and Beresford Street.

Information to plan your onward journey is available in a printable format at www.nationalrail.co.uk

Cycle storage available Cycle storage is not available.
Transport Information
Taxi rank available A taxi rank is not available.
Airport available Airport information is not available.
Port available Port information is available.

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