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Going departing after
Facility | Information |
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Ticket office opening hours |
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Self service ticket machines |
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Collection of pre-purchased tickets |
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Get Oyster card here |
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Top up Oyster pay as you go here |
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Use Oyster pay as you go here |
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Oyster information |
Oyster cards can only be purchased from ticket machines. Zone 4 |
London Fare Zone | Zone 4 |
Service | Information |
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British Transport Police | 0800 40 50 40 |
CCTV |
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Information Systems |
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Service | Information |
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Woolwich (Elizabeth line) station customer services |
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Left luggage |
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Lost property |
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Facility | Information |
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Lounge |
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Lounge opening hours |
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Facility | Information |
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Seating area |
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Waiting rooms |
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Waiting room information | Closed until further notice |
Trolleys |
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Refreshment facilities |
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Toilets |
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Baby changing |
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Pay phone |
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Public Wi-Fi |
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Post box |
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Tourist information office |
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Cashpoint |
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Bureau de change |
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Shops |
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Showers |
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Facility | Information |
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Helpline information |
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance. We want everyone to travel with confidence. That is why, if you are planning on traveling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Helpline contact details | 0343 222 1234 |
Customer help points available |
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Customer help points information | Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station. |
Staff help | Staff are available to assist from the first to last train. |
Staff help opening times | |
Accessible ticket machines |
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Accessible ticket machines information | Accessible ticket machines are located within the ticket hall . |
Accessible ticket office counter |
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Induction loop |
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Ramp for train access |
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Accessible taxis |
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Accessible public pay phones |
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National key toilets |
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Step free access coverage |
Whole Station
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Impaired mobility set down |
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Disabled parking |
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Wheelchairs |
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Ticket gates |
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Car parking | |
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Car parking available | ![]() |
Bus services available |
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Bus services information |
Transport for London Buses operate from outside the station on Victory Parade and Beresford Street. Information to plan your onward journey is available in a printable format at www.nationalrail.co.uk |
Cycle storage available |
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Transport | Information |
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Taxi rank available |
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Airport available |
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Port available |
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