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CrossCountry Appoints Richard Morris As Regional Director

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Great Britain’s largest long-distance rail operator, CrossCountry, has today announced the appointment of Richard Morris as Regional Director. 


Richard, an engineering graduate from the University of Loughborough, has almost 20 years’ experience in managing fleet and engineering teams, both at train operator level and for train manufacturers such as Siemens. Most recently, he has been Interim Service Delivery Director at CrossCountry, leading on Fleet, Engineering and Driver Management.  


This marks the company’s decisive move to strengthen its decision making regionally with Morris being the second appointee of four regional directors.


He will be responsible for the operational and financial performance of the East Midlands and East Anglia region, helping to instigate change to benefit the customer. 


Commenting on his appointment, Richard said: “CrossCountry is unique in that we run services across the UK, but this is an opportunity for us to really focus and improve our services across the East Midlands and East Anglia. As regional director, I am looking forward to working proactively with colleagues, customers and stakeholders to transform the service our customers receive from us.”  


Tom Joyner, Managing Director at CrossCountry added: “As a valued senior leader in our business, I am delighted that Richard will be taking on the role of Regional Director. CrossCountry is changing and the regional directors will enable us to be more effective in the region, reflecting a wider trend for more localised decision making. This is a win-win for our people and importantly our customers.” 

Richard will take on his new role at the end of April 2020.  



Notes to Editors: 


CrossCountry’s network is the most geographically-extensive passenger rail franchise in Britain. Stretching from Aberdeen to Penzance and from Stansted to Cardiff, it calls at over 100 stations. Based in Birmingham, CrossCountry connects seven of the Britain’s 10 largest cities and delivers 298 services every weekday, equating to some 40 million passenger journeys a year. 


For further information on CrossCountry services visit or follow them online via Twitter at @crosscountryuk or  


CrossCountry is part of the Arriva group, one of the leading providers of passenger transport in Europe. Arriva employs over 53,000 people and delivers over 2 billion passenger journeys across 14 European countries each year 


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