Long-distance train operator CrossCountry will run a full train service on Monday after a power outage affecting its control centre resulted in major disruption across the network on Sunday 23 August.
The operator plans to run a very limited number of trains from around 18:00 today and a full service tomorrow (Monday 24 August).
A CrossCountry spokesperson said: "Our key priority is now to restore as close to a normal service as possible for our customers tomorrow.
"With most facilities now reinstated, we are planning to operate a very limited number of services from around 18:00 this evening, primarily on routes towards Leicester and Derby.
"Planning is underway to support a full train service on Monday and we are working closely with National Grid and industry partners as recovery efforts continue.
"We would like to thank our customers for their patience and understanding during today's disruption."
Customers are strongly advised to check their journey before travelling. Ticket acceptance remains in place with other train operators across the CrossCountry network.
Customers delayed by 30 minutes or more may be entitled to Delay Repay compensation, while those who choose not to travel can claim a refund from their original point of purchase.
The latest updates are available at: www.crosscountrytrains.co.uk/travel-information
Customers should also check before travelling at: www.nationalrail.co.uk
Contact Information
CrossCountry Press Office
[email protected]About CrossCountry
CrossCountry is a long-distance passenger train operator, with a network stretching from Aberdeen to Penzance and from Stansted to Cardiff and calling at over 100 stations. Based in Birmingham, CrossCountry connects seven of Britain’s 10 largest cities and delivers 240 services every weekday, equating to over 42 million passenger journeys each year.
For further information on CrossCountry services, visit crosscountrytrains.co.uk or visit one of our social media platforms via X @crosscountryuk or Facebook at facebook.com/crosscountrytrains
Long-distance train operator CrossCountry is urging customers to check before travelling on Sunday 23 August after a power outage affecting its control centre resulted in major disruption across the network.
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