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Planned industrial action at CrossCountry by the RMT Union on Saturday 13 April has now been suspended - more information

Application Process

Our Recruitment Process

Step 1: Applying for a vacancy

We are a diverse group at CrossCountry.

Each of our roles call for different behaviours, competencies, and levels of ability. Our recruitment and selection process for each job reflects what we need to learn about you.

Our Talent Acquisition team will give you as much information as possible about any assessments you may have to undertake.

You can apply to any of our vacancies online through our recruitment system, Workday*. 

When you hit ‘Apply’ on a job advert, you’ll need to either create an account or sign into your account.

Then you’ll need to complete several fields within the application form, including your contact details, and you’ll be asked to upload a copy of your CV and in some instances a cover letter.

Step 2: Shortlisting

Once you’ve applied for a role, the next phase is down to us.

Our hiring managers will shortlist the candidates and we aim to do this within 2 weeks of the closing date but, in the event that this takes us a little bit longer, we will try our best to keep you up to date.

We will always keep you informed of the outcome.

These communications will be issued via Workday.

Step 3: Interview / Assessment Centre

If you get through the shortlisting phase, you will receive a telephone call or an email invitation to attend an interview or Assessment Centre.

You will be given details of the interview / Assessment Centre including the time, date, location, what you’ll be doing on the day, any preparation required and what to bring with you. 

You will need to prepare for a competency-based interview, so think of any examples of previous work, education, and personal experience that you feel will be relevant to the role. 

Don’t forget to think of some of your own questions to ask the panel about the role and working here – the interview is as much about you assessing if you are a good fit as it is about us assessing your suitability.

Step 4: Post Interview / Assessment Centre

The panel will advise you on how long it will take for an outcome of your interview to be decided. 

If you want feedback on your interview, this can be provided at your request.

What happens next?

If you are successful following an interview / assessment centre you will be contacted by phone to confirm the good news.

Our HR Admin team will then send you a formal offer, subject to the satisfactory outcome of a pre-employment medical and reference checks.

Unsuccessful candidates will be notified and there will be an opportunity for feedback, which can be provided at your request

Hints and Tips:

So you have identified the job that you want. What can you do to give you the best chance of success?

  1.  Do your research. (As well as our website, you can look at LinkedIn and Glassdoor to find out more about CrossCountry).
  2. Make sure you are prepared. (The more prepared you are for the interview, the more comfortable you will feel. Research the job, practice common interview questions and ensure you have enough sleep before your interview).
  3. Ask for help if you need it. (If you need us to make some reasonable adjustments for your interview, contact the Recruitment team and they will do their best to accommodate).
  4.  Be yourself. (It’s important to be genuine during your interview and we want to hire you for who you are! Remember, it’s natural to feel nervous before an interview but there is nothing to worry about so try and relax and shows us the real you in an honest and open way).
  5.  Ask questions.(At the end of the interview you will be asked if you have any questions. Make them meaningful ones, such as how we can help with your personal development).



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