Can I claim if my train is delayed?
Yes you can if your train is delayed for more than 30 minutes. If this is the case, you will need to apply for compensations through our Delay Repay page which will give you all the information you need to start this process.
← Back to customer serviceRelated Content
- What address do I send my unused tickets to for a refund?
- Can I claim if my train is delayed?
- How is Delay Repay calculated?
- What is Delay Repay and how do I claim compensation for a delay to my journey?
- I lost something on a train or at a station. What should I do?