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After care

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Can I claim if my train is delayed?
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If your train is delayed for more than 30 minutes against the published timetable on the day, you may be entitled to compensation.

You can find out more on our Delay Repay page. 

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Cross Country Logo XC Trains Limited. Registered in England. Registered No:04402048. Registered Office: XC Trains Limited, Admiral Way, Doxford International Business Park, Sunderland, SR3 3XP
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XC Trains Limited. Registered in England. Registered No:04402048. Registered Office: XC Trains Limited, Admiral Way, Doxford International Business Park, Sunderland, SR3 3XP
XC Trains Limited. Registered in England. Registered No:04402048. Registered Office: XC Trains Limited, Admiral Way, Doxford International Business Park, Sunderland, SR3 3XP