Skip to content Skip to footer

We are aware of the ASLEF Union's plans for action short of a strike between Friday 1 to Saturday 9 December – more information

Can I claim if my train is delayed?

Yes you can if your train is delayed for more than 30 minutes. If this is the case, you will need to apply for compensations through our Delay Repay page which will give you all the information you need to start this process.

← Back to customer service

Was this answer useful?