Warm Weather

- as temperatures rise, be sure to stay hydrated and check your journey using our Service Updates page - more information.

During your journey

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Back to Questions

Why are my reserved seats not grouped together?
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If you have booked more than one ticket, our system will always aim to group seats together. If your seats have not been grouped together, this could be due to limited availability, mismatched ticket types, or separate bookings.

To get seats together, you can contact our Customer Service team or try to find unreserved seats together on the day of travel.

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