Advice for customers making future travel plans
Network Rail has to make late changes to timetables to be introduced from 20 May.
If you wish to purchase Advance tickets and/or travel after that date, train times will be confirmed later than usual.
Click here to see if your travel plans may be affected.
Buy tickets for any train journey in Britain. We cross more of the country than any other train company.
We have a range of great features on our website, to help you buy train tickets quickly and easily and to get the best deal on your train travel, including:
Start your search at the 'Find your train' panel at the top of every page. Enter your journey details.
Use the menu items to refine your search.
Once you have specified your journey, you should choose your train time and fare. Our easy to use results shows you train times and fares straight away.
When booking a CrossCountry Advance train ticket online, you’re automatically guaranteed a reserved seat during your journey. Better still, with Seat Selector you can choose which seat you’d like to reserve, which is great news if you have a preference of window or aisle seat, or if you want to book a group of seats together.
Make travelling with CrossCountry even more enjoyable with the peace-of-mind that comes with the knowledge your journey is completely taken care of and you can get comfy in your favourite seat whenever you travel and wherever you go!
Get the best seat in the house with a CrossCountry Advance ticket.
If you're buying CrossCountry, Grand Central or Virgin Trains Advance tickets one of the delivery options you can choose is a Print your own ticket. Select this option and you can print off your own tickets at work or home, saving you time and hassle. You will receive a separate e-mail with your ticket attached. You should print out your ticket and take it with you when you travel.
Now when you select a Print your own ticket you can choose an alternative form of ID instead of only the payment card used for purchase. You now have the option of choosing another credit or debit card, photo driving license, passport or National Railcard. So, whether you're booking for yourself or someone else you can select the most appropriate method of ID. One of the forms of ID must be brought along with your printed out Print your own ticket on your journey.
Some tickets which have already been purchased can be amended. Depending on what you wish to change there may be a fee for doing so. Find out how to change your ticket.
You are now able to change the date and time of your Advance tickets booked directly through the CrossCountry website with no admin fee. You can find information on how to ensure your Advance ticket is eligible here.