Until at least Friday 4 September we are running a special timetable to keep services running throughout the coronavirus pandemic. Please continue to follow the Government’s guidelines and only travel by train if is necessary to do so.
CrossCountry are operating many longer trains to provide up to twice the normal capacity and as the numbers travelling increases more time needs to be allowed at stations for people to board and alight. To achieve this while also maintaining the national railway timetable, a small number of stations have seen their CrossCountry services reduced or withdrawn to allow additional time at the more heavily used stations. Trains continue to operate throughout the day on most routes at a reduced frequency and in some cases with a revised calling pattern.
A minimum of one train per hour operates on the following routes:
Only a very limited CrossCountry service calls at:
|Paignton||Severn Tunnel Junction|
|Stations in Cornwall|
No CrossCountry services call at the following stations:
Other train companies’ trains continue to serve these stations.
Some last trains may be earlier than normal and we recommend you check your journey before you travel by using National Rail Enquiries, our Train Tickets app, or viewing our timetables below:
Timetables for future dates shall appear here closer to the time (normally on a Monday for the following weekend).
We are still operating both booked and un-booked Passenger Assistance services for those passengers that require this, although we are encouraging customers to book ahead so we can ensure the correct provision of assistance is provided.
It will really help us to plan and make sure you receive the correct help if you pre book your assistance. When you contact our Passenger Assistance team they may ask you some extra questions so that we can ensure that we balance your needs with the opportunity to respect social distancing requirements, so please allow a little more time to make your booking.
If you have not pre-booked assistance, please allow extra time for your journey and follow signage and instructions from station and train staff.
CrossCountry are supporting the Hidden Disabilities Sunflower Scheme. Not all disabilities are visible and some won’t be immediately obvious to our colleagues on-board our trains. The Hidden Disability Sunflower, which is usually worn in the form of a lanyard, is a discreet way for us to be aware that support may be required from us throughout a customer’s journey. If you would like to obtain a lanyard, you can get one from most staffed stations or online via the scheme. We appreciate that if you are already part of this scheme, wearing a face covering may not be possible. If you need more information referring to this, please follow the guidance provided on GovUK, which can be found here.
CrossCountry tickets are being accepted on all other operators’ services on any reasonable route between the origin and destination printed on your ticket until further notice.
If you are making a journey with us we strongly advise that you book a place on the train, as availability is limited due to social distancing. If you don’t book a place, you may not be able to travel on your preferred service. You can book your place when you book online with us or when you buy your train ticket.
If you already have a ticket but do not have a space reserved for your chosen train, or need to amend your booked space, please contact our Customer Relations team on 03447 369 123 or contact our Social Media team via Twitter or Facebook Messenger
Please note, due to an update to our internal reservation systems, we are currently running a reduced advance booking window. We are working hard on a daily basis to open bookings back up again, the table below provides the latest date you are currently able to book to. We apologise for any inconvenience caused, please check back for updates.
|Monday - Friday||Saturday||Sunday|
|Birmingham - Manchester||28 August 2020||22 August 2020||19 July 2020|
|Birmingham - Reading||28 August 2020||22 August 2020||19 July 2020|
|Reading - Southampton / Bournemouth||28 August 2020||22 August 2020||19 July 2020|
|Birmingham - Bristol / South West||28 August 2020||1 August 2020||19 July 2020|
|Birmingham - Newcastle / Scotland||28 August 2020||1 August 2020||19 July 2020|
|Birmingham - Stansted||28 August 2020||8 August 2020||19 July 2020|
|Cardiff - Birmingham||28 August 2020||8 August 2020||19 July 2020|
|Birmingham - Nottingham||28 August 2020||8 August 2020||19 July 2020|
(last updated: 11:28 Tuesday 14 July 2020)