Due to industrial action by the RMT Union we will be running a significantly reduced service on many routes on Sunday 25 August.
Customers looking to travel between Yorkshire, the North East and Scotland are strongly advised to avoid travelling on Sunday. We will do all we can to keep customers informed and updated, so please check this page regularly for the latest information.
Updated: 16.08.2019 - 16:42
Ticket Acceptance on CrossCountry services on Sunday 25 August
If you have purchased a ticket for Sunday 25 August marked ‘XC ONLY’, ‘CROSS CNTRY ONLY’ or ‘ANY PERMITTED’ and your journey is entirely with CrossCountry this will be valid to travel on an alternative CrossCountry services on Friday 23 August, Saturday 24 August, Monday 26 August and Tuesday 27 August.
Ticket Acceptance with other train or bus operators on Sunday 25 August
We are working with other train operators and bus companies to offer more opportunities for customers to complete their journeys. The following train operators have so far confirmed they will accept tickets via reasonable routes:
We will update this page when we have confirmed further acceptance arrangements.
Customers No Longer Wishing to Travel
If you no longer wish to travel, you should contact your original ticket retailer to organise a refund.
If you have a query on a journey you are planning, please contact us on our Twitter and Facebook pages, or alternatively please contact National Rail Enquiries on 03457 48 49 50 or visit the National Rail Enquiries website.
Timetable Summary for Sunday 25 August
However, given the very limited level of service available on the East Coast lines, we are asking customers wishing to travel between Yorkshire, the North East and Scotland not to travel on Sunday and to use their ticket to travel on a CrossCountry service on another date.