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Bikes & Cyclists

Space for bikes on trains is limited so, to make your journey easier, make a reservation for your bike in advance.

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How to book a bike space

You can reserve a bike space only when booking your ticket through our website; this option is not available through our app.

Look for the bike icon in the search results. You will be able to see how many bike spaces are available and whether a reservation is required, when you hover over the bike icon.

Select your ticket as normal, and in the following screen you can check a box for your bike reservation, and continue with your ticket purchase as normal. Currently, train tickets with a bike reservation are only available from station ticket machines.

You can take your bike free of charge on CrossCountry services.

You're advised to reserve a space for it before you travel - bike reservations are free and can be made via Twitter (@crosscountryuk) or through Facebook messenger (facebook.com/Crosscountrytrains) for services operated by CrossCountry. We are not able to reserve cycle spaces for travel on another train operator. Alternatively you can reserve a bike space at a station prior to travel.  

On most of our trains we have two reservable bike spaces and one further space for unreserved bikes. Bikes without a reservation will be accepted on a first come, first served basis and can only be carried subject to space being available. If you have a folding bike, we request that you fold these up and place them in luggage racks. Customer travelling with E-Bikes (not exceeding 250 watts), you must be able to lift and stow your bike into our bike racks provided.  

Please check where you should store your bike when you make your reservation. Bikes must be carried in the designated area of the train - we can't carry bikes in aisles or vestibule areas as they can cause an obstruction.

Bike racks are in Coach D on Voyager trains: 

On Turbostars the bike racks are located near the Disabled toilets in Coach C: 

Travel Advice

Please check whether any track improvement work is taking place which could affect your journey - see Travel updates. We're sorry but bikes can't be carried on any rail replacement road transport services.

You can find out where to store your bike on our trains here

For information to help plan a cycle and rail journey including: station facilities, number of cycle parking spaces, local bike hire and cycle policies visit National Rail PlusBike – the one-stop shop for combined cycle and rail journeys. Download the PlusBike leaflet.

Restrictions

For safety reasons we do not permit e-scooters on board our trains. These pose a significant fire risk, and our on-board staff have the right to refuse you boarding our train. We also reserve the right to stop passengers boarding where there is insufficient space to allow bikes where a bike reservation has not been made. We would also respectfully ask that passengers reconsider bringing on-board bikes with oversized frames and tires as you may be requested to leave the service. Space is limited and we are therefore unable to convey tandems, tricycles, bike trailers, motorbikes, scooters, e-scooters, mopeds or motorised bikes on any of our trains.

Electrically assisted pedal cycles (EPAC, ebike or Pedelec) where power doesn’t exceed 250 watts, a license isn’t required, and the bike is the same size as a non-electric bike, may be carried subject to available space and must not be put on charge. 

Our policy states we are unable to convey e-scooters on our trains.

To reserve a space for your bike and for more information call us on 03447 369 123 (Option 3)*.

*(Calls to this number are charged at 7p per minute, phone networks may charge an additional fee)

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