Advice for rail users affected by RMT action: 27 September until 1 October
The RMT Union has announced further industrial action that would affect CrossCountry services from the start of Friday 27 September until the end of Tuesday 1 October. We remain in discussions with the RMT to seek a resolution and customers are advised to check our website for the latest travel information.
If this action goes ahead then on most days there would be little impact on our services. However, services on Sunday 29 September would be severely restricted. Seat reservations have been suspended and alternative arrangements are being prepared and will be made available here when finalised.
For more information on this, please find our dedicated page here:
You can enjoy surfing through the countryside, with free WiFi on-board all our trains.*
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So that we can offer all users of our WiFi system a fair service, we have in place a Fair Usage Policy.
Access to some sites would use up higher amounts of available bandwidth, so we restrict access to prevent this.
You cannot use the service for the following;
In addition to those sites which are restricted, we reserve the right to restrict a user’s connection speed, if the level of use is deemed by us as excessive and therefore to be detrimental to other users. While the vast majority of users will use far less, we determine that any usage of this service over 70MB in standard and 100MB in First Class across a two hour period is classed as excessive and subject to restriction. Access to the on-board WiFi will be reduced if a user reaches the maximum usage.
If you experience any issues joining our WiFi connection, please contact our WiFi service provider NOMAD Digital on 0330 088 1270 or e-mail firstname.lastname@example.org.
WiFi access is subject to availability*. Terms and conditions apply.