Abbey Wood Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Customer Help Point On platform
  • Helpline No
  • Helpline Contact Details

    0343 222 1234

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Access Ticket Gate

    Abbey Wood has a Secure Station accreditation.

  • National Key Toilets

    Accessible toilet is located on the paid side of the barrier in the stations ticket hall. This toilet is operated with a radar key.

  • Step Free Access
    • Accessibility Category A. This station has step-free access to all platforms.
    • Staff ramp assistance is always available.
    • Accessible seating is available in the ticket hall and platforms.
    • Wheelchairs available from first to last train.
    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Staff are available to assist from the first to last train.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/ABW.pdf)

• Cycle Storage

  • Availability No
  • Closed Circuit TV No
  • Sheltered No
  • Spaces No

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Abbey Wood station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Restrooms

  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note
    • On the paid side of the barrier within the stations ticket hall.
    • Separate baby change facilities are also available within the ticket hall on the paid side of the barrier.

• Station Seating Areas

  • Seated Area: Note

    Upper station entrance - Multiple seating areas around the concourse, partially covered.

    Upper ticket hall - Seating Area located past the paid side of gateline

    Platform 1&2 - Multiple seats available covered under canopy.

    Platform 3&4 - Multiple seats available covered under canopy.

• Station Information

  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property
    Operator Name: Tf L Lost property
  • Lost Property: URL https://tfl.gov.uk/help-and-contact/lost-property
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Note Lost Property Office, 200 Baker Street, London NW1 5RZ03432221234
  • Lost Property Number 0343 222 1234
  • Staffing Level YES Yes

• Subway/transit

  • Metro: Availability No

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 06:10 to 20:05
    Saturday - 06:10 to 20:05
    Sunday - 07:30 to 19:30

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note On way in to access trains
  • Oyster Notes

    Oyster cards can only be purchased from ticket machines.

    Top-up only from self-service ticket machine(s)

    Oyster Validators are located on Platform 3&4 next to escalator for passengers changing to/from South Eastern services.

  • Penalty Fares SE
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

    Travelling with Contactless is available.

• Other transportation

  • Rail Replacement Services

    Towards Dartford - Bus stop D

    Towards Plumstead - Bus stop C