Acton Central Train Station

• Accessibility

  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Friday
    Saturday
    Sunday
  • Accessible Taxis

    contact taxi operator directly alternatively Taxis from this station can be arranged through www.addisonlee.com or www.gett.com

  • Booking Office Counter

    Ticket office staff provide assistance where possible

  • Helpline YES Yes
  • Helpline Contact Details

    0343 222 1234

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Nearest Stations with Facilities WIJ
  • Step Free Access

    Accessibility category B1. Both platforms are fully accessible from the street, although there is no step free access within station if crossing from one platform to the otherStep-free platform interchange requires a 50m journey via the street.

    
    Coverage: no Part Of Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    Staff are able to assist from first to last train

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Outside main station entrance

  • Sheltered YES Yes
  • Spaces 6
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Acton Central station (http://btwifi.com/find)
  • Telephone: Usage Type Cards And Coins

• Restrooms

  • Toilets No
  • Baby Change No

• Station Seating Areas

  • Seated Area: Note

    Seats on on both platforms, but no waiting rooms

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area No
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property Phone number: 0845 330 9882
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Via ticket office
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Number 0845 330 9882
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 07:30 to 10:00

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note At both eastbound and westbound entrances
  • Penalty Fares LO
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Local Taxis

  Acton Central: Rail Station does not have a taxi rank. Advance booking of cabs is essential. Consider using the following operators:

  W London	Phone 020 8993 5555
  Acton	Phone 020 8896 0010
  Angels	Phone 020 8740 0400

• Other transportation

  • Rail Replacement Services

    Use Bus stop H in The Vale for eastbound services to Camden Road

    Use Bus stop J in The Vale for westbound services to Richmond

    Chiswick Park station is 750 metres from South Acton station.