Saturday 12 and Sunday 13 September

- Due to constraints on train crew availability, some late notice changes and cancellations will be made to CrossCountry services this weekend. We're sorry for the inconvenience that this will cause; please check your journey before you travel. - More information.

Allens West Train Station

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Allens West Train Station

Address

Allens West station
Durham Lane
Eaglescliffe
Cleveland
TS16 0PF

Get directions
Live Departures
Live Arrivals
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Time Destination Status Platform

Station facilities

  • Seated Area
  • Telephones

Station overview

  • Accessibility

    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impaired Access Staff No
    • Impaired Access Ticket Gate No
    • Impaired Accessible Ticket Machines No
    • Induction Loop YES Yes
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheelchairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - open 24h
    • Accessible Taxis

      You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060

    • Customer Help Point none
    • Helpline No
    • Helpline Contact Details

      0800 138 5560 text relay 18001 0800 138 5560


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impaired Mobility Set Down

      Step free access from car park to station entrance

    • Nearest Stations with Facilities EAG
    • Step Free Access
      • Category B Station
      • Station is unstaffed

      However no access problems for disabled or wheelchair users. Access to the platforms is via Durham Lane and a level crossing, which is step free. Step free access from car park to station entrance.

      Mobility Scooters - information about using your scooter at this station can be found here Mobility Scooters | Travel Information | Northern

      To find our more about travelling around this station, please see the 360 map click here


      Coverage: partial Station
    • Step Free Access Coverage Whole Station
  • Airport

    • Availability No
  • Cycle Storage

    • Availability No
    • Closed Circuit TV YES Yes
    • Location

      Ramp Platform 2

    • Note

      4 cycle lockers and 4 stand spaces. Stands and lockers are available. Stands are free of charge but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Stockton Borough council on 01642 528499.

    • Sheltered No
    • Spaces 8
    • Type
      Lockers
      Stands
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Allens West station (http://btopenzone.hotspot-directory.com)
    • Telephone: Usage Type Cards And Coins
  • Restrooms

    • Toilets No
    • Baby Change No
  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property No
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room No
    • Lost Property Phone number: 08002006060
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Lost Property Number 08002006060
    • Staffing Level YES Yes
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection No
    • Ticket Machine YES Yes
    • Penalty Fares NT
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: No

      More information at www.northernrailway.co.uk/smart

  • Local Taxis

    Allens West: Rail Station has neither a taxi rank nor a cab office. Consider using the following alternative station:

  • Other transportation

    • Rail Replacement Services

      Pick Up/Drop Off at Greenfield Drive bus stop B located on Durham Lane.

      What3words - router.shipyards.pens


      Rail Replacement Map: https://images.nationalrail.co.uk/e8xgegruud3g/4fq72 K P L8b G Q Afh7ivy4v G/a63b5de85eafea8bbfc911d990ce633e/ Allens_ West_ Pic.jpg

Direct CrossCountry Routes

Get live information on direct CrossCountry routes.