Andover Train Station
Address
Andover station
Station Approach
Andover
Hampshire
SP10 3HW
Ticket office opening hours:
Monday - Friday - 06:00 to 19:00
Saturday - 06:50 to 17:40
Sunday - 08:15 to 16:45
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Trolleys
- Station Buffet
- Baby Change
- Wi Fi
- Post Box
- Atm Machine
Station overview
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Accessibility
- Accessible Public Telephones No
- Accessible Taxis
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop YES Yes
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Helpline Hours
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h -
Impaired Access Staff Help Hours
Monday - Friday - 05:45 to 20:00
Saturday - 05:45 to 20:00
Sunday - 08:00 to 17:30 -
Accesible Ticket Machine
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Customer Help Point Customer Help points are located on every platform
- Helpline 1
-
Helpline Contact Details
0800 5282100
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
24 hours a day, except Christmas Day and Boxing Day
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Step Free Access
Step-free category B2 Station - Level access to Platform 2 (for trains towards Salisbury). Also short ramp at 1:7 gradient from lower car park level. Underpass with long and steep ramps at approx 1:8 gradient to Platform 1 (for trains towards London).
A staff operated powered wheelchair is available for use at the station to assist passengers who have difficulty using the slopes. Please speak to a member of staff or contact our Assisted Travel team.
This station does not have a Customer Information Screens. It only has a PA system to announce train services.
Coverage: partial Station - Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/ADV.pdf)
-
Cycle Storage
- Availability 1
- Closed Circuit TV YES Yes
-
Location
Platform 2
- Sheltered YES Yes
- Spaces 132
-
Type
Compounds
Racks
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Andover station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Name: Andover Car Park
Spaces: 463
Charges:
Off-peak: £5.00
PerHour: £1.70
Daily: £10.00
Weekly: £39.90
Monthly: £139.60
ThreeMonthly: £418.80
Annual: £1,396.00
Saturday: £5.00
Sunday: £5.00
Note:RingGo Code 2000.
10 EV Charging stations.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £5.00
Off-Peak from 1200 Monday to Friday.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
Register for Complimentary Blue Badge Parking.
Number Accessible Spaces: 8
Accessible Spaces Note:There is/are 9 accessible bay(s) available at this car parking location
There is accessible parking in a car park
Parking is long stay
The car park bays measure 2.4 x 4.8m & 1.2m zone front & at least 1 side
Roadside bays are less than 3.6 metres by 6.6 metres
There are No E V Charging points available in the accessible bays
There are no E V charging points in standard parking bays
Ramps can be deployed from the rear and side of a vehicle
There is no Help Point close to the accessible parking
Accessible Car Park Equipment: No
Cctv: No
-
Car Parking Details
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The toilets are located on both platforms. A National key toilet is located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request.
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property 1
- Post Box YES Yes
- Shops No
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley YES Yes
- Wifi YES Yes
- Waiting Room 1
- Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
- Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:00 to 19:00
Saturday - 06:50 to 17:40
Sunday - 08:15 to 16:45
-
Ticket Office Hours
Monday - Friday - 06:00 to 19:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note On Platform 2, near to the ticket office
- Penalty Fares SW
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: YesAndover ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
-
Local Taxis
Andover: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:
1-2 Call Phone 01264 35800 Kelvins Phone 01264 324427 Andover Phone 01264 336633
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Other transportation
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Rail Replacement Services
Southbound and Northbound buses will stop directly outside the main station exit.
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Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
