Ashford International Train Station
Address
Ashford International station
Station Road
Ashford
Kent
TN23 1EZ
Ticket office opening hours:
Monday - Friday - 05:30 to 21:30
Saturday - 05:30 to 21:30
Sunday - 06:00 to 21:30
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Waiting Room
- Station Buffet
- Toilets
- Baby Change
- Telephones
- Atm Machine
- Shops
Station overview
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Impaired Access Staff Help Hours
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h -
Accessible Taxis
Accessible taxis are available to book
-
Accesible Ticket Machine
These are located in the booking hall on the domestic side of the station. They are also located in the subway adjacent to the gateline on the international side of the station.
-
Booking Office Counter
Counters can be raised or lowered to suit all customers
- Customer Help Point On platform
- Helpline YES Yes
-
Helpline Contact Details
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
*Helpline closed on Christmas Day
-
National Key Toilets
Platforms- Available during staffing hours. This toilet is stoma friendly.
-
Step Free Access
This is a category A station. This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/AFK.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV No
- Cycle Hire: Note Brompton Dock 0208 232 3931 www.bromptondock.co.uk (http://www.bromptondock.co.uk/)
-
Location
behind bus stop front of station
-
Note
You may leave your cycle in the rack provided however you do so at your own risk.
- Sheltered YES Yes
- Spaces 454
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Ashford International station (http://btopenzone.hotspot-directory.com)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Parking 1:
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
Email: [email protected]
Phone number: 0330 333 9232
Operator Name: A P C O A Parking
Name: Car Park A
Spaces: 166
Charges:
Off-peak: £10.40
Daily: £11.50
Weekly: £42.30
Monthly: £148.30
ThreeMonthly: £441.70
SixMonthly: £886.00
Annual: £1,588.00
Saturday: £8.80
Sunday: £5.30
Note:Daily Rate (Tuesday, Wednesday and Thursday) £12.00
Off-peak evening rate (after 18:00) - £4.00
Number Accessible Spaces: 13
Accessible Spaces Note:Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.
Accessible Car Park Equipment: No
Cctv: Yes
Open:
Monday - Friday - Open 24 hours
Saturday - Open 24 hours
Sunday - Open 24 hours
Url: https://www.nationalrail.co.uk/
Parking 2:From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
Email: [email protected]
Phone number: 0330 333 9232
Operator Name: A P C O A Parking
Name: Car Park B
Spaces: 135
Charges:
Off-peak: £9.50
Daily: £10.50
Weekly: £42.30
Monthly: £148.30
ThreeMonthly: £441.70
SixMonthly: £886.00
Annual: £1,588.00
Saturday: £8.30
Sunday: £4.80
Note:Daily Rate (Tuesday, Wednesday and Thursday) - £11.00
Off-peak evening rate (after 18:00) - £3.50
Number Accessible Spaces: 15
Accessible Spaces Note:These Blue Badge spaces are located in the Station forecourt.
Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.
Accessible Car Park Equipment: No
Cctv: No
Open:
Monday - Friday - Open 24 hours
Saturday - Open 24 hours
Sunday - Open 24 hours
Url: https://www.nationalrail.co.uk/
Parking 3:From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
Email: [email protected]
Phone number: 0330 333 9232
Address:
Elwick Road
Operator Name: A P C O A Parking
Name: Car Park F
Spaces: 315
Charges:
Off-peak: £7.00
Daily: £77.00
Weekly: £32.10
Monthly: £112.40
ThreeMonthly: £333.30
SixMonthly: £671.00
Annual: £1,204.00
Saturday: £6.30
Sunday: £4.80
Note:Daily Rate (Tuesday, Wednesday and Thursday) - £8.20
Off-peak evening rate (after 18:00) - £3.50
Number Accessible Spaces: 2
Accessible Spaces Note:Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.
Accessible Car Park Equipment: No
Cctv: Yes
Open:
Monday - Friday - Open 24 hours
Saturday - Open 24 hours
Sunday - Open 24 hours
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
Parking 1:
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
Platforms - Available during staffing hours
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi No
- Waiting Room YES Yes
-
Lost Property
Phone number: 0345 322 7021
Operator Name: Southeastern Customer Services - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note 0345 322 7021
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Lost Property Number 0345 322 7021
- Staffing Level YES Yes
-
Subway/transit
- Metro: Availability No
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 05:30 to 21:30
Saturday - 05:30 to 21:30
Sunday - 06:00 to 21:30
-
Ticket Office Hours
Monday - Friday - 05:30 to 21:30
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note On way in to access trains
- Penalty Fares SE
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: YesSeasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
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Taxi Information
- Availability YES Yes
- Note in front of station
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Local Taxis
Ashford International: Rail Station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include:
Arrow Phone 01233 630222 Blue Line Phone 01233 666123 Independent Phone 01233 650080
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Other transportation
- Cycle Hire YES Yes
-
Rail Replacement Services
From the station forecourt outside the booking hall. (What 3 Words: waddled.down.toys)
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
