Ashford (Surrey) Train Station

Address

Ashford (Surrey) station
Station Approach
Ashford
Surrey
TW15 2QN

Ticket office opening hours:

Monday - Friday - 06:25 to 13:25
Saturday - 08:00 to 14:00
Sunday - 08:55 to 16:25

Get directions

Live Departures

Live Arrivals

Update

Time	Destination	Status	Platform

Station facilities

Seated Area
Toilets
Telephones
Wi Fi
Post Box

Station overview

Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop YES Yes
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Friday - open 24h
  Saturday - open 24h
  Sunday - open 24h
- Impaired Access Staff Help Hours Monday - Friday - 06:30 to 10:30
- Accesible Ticket Machine
  All South Western railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Customer Help Point Customer Help points are located on every platform
- Helpline 1
- Helpline Contact Details
  0800 5282100
- Helpline Contact URL https://www.nationalrail.co.uk/
- Helpline Open Note
  24 hours a day, except Christmas Day and Boxing Day
- National Key Toilets
  The National key toilets are located in the Waiting Room; these toilets are operated by a radar key.
- Nearest Stations with Facilities
  Staines or Feltham
- Step Free Access
  Step-free category B2 Station. Near-level access to Platform 2 (for trains towards Staines) via main entrance or side gate. Step-free access to Platform 1 (for trains towards London) via separate entrance from long footpath, and short ramp at approx 1:15 gradient. Step-free access between platforms is only via the street (approx 620m).
  
  Coverage: partial Station
- Step Free Access Coverage No Part of Station

Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/

Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/AFS.pdf)

Cycle Storage
- Availability 1
- Closed Circuit TV No
- Location
  Car park
- Sheltered No
- Spaces 24
- Type Racks

Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No

Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Telephone: Usage Type Cards And Coins

Parking
- Car Parking Details
  Name: Ashford Car Park
  Spaces: 92
  Charges:
  Off-peak: £3.30
  PerHour: £1.10
  Daily: £6.60
  Weekly: £26.30
  Monthly: £92.00
  ThreeMonthly: £276.00
  Annual: £920.00
  Saturday: £3.30
  Sunday: £3.30
  Note:
  RingGo Code 2036.
  Hourly rate available from 1200 from RingGo ONLY.
  Bank Holiday £3.30.
  Off-Peak from 1200 Monday to Friday.
  Blue Badge parking
  Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
  Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
  Register for Complimentary Blue Badge Parking.
  
  Number Accessible Spaces: 2
  Accessible Car Park Equipment: No
  Cctv: No

Restrooms
- Toilets YES Yes
- Baby Change No
- Toilets Note
  The toilets are located in the Waiting Room. The National key toilets are located in the Waiting Room; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.

Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property 1
- Post Box YES Yes
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room
- Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
- Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
- Staffing Level YES Yes

Ticketing Hours
- Ticket Office Hours Monday - Friday - 06:25 to 13:25
  Saturday - 08:00 to 14:00
  Sunday - 08:55 to 16:25

Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note Near the station entrance and on platform 1
- Penalty Fares SW
- Smartcard Notes Smartcard Issued: Yes
  Smartcard Validator: Yes
  Ashford ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

Local Taxis

Ashford (Surrey): Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:


Express	Phone 01784 421111
Alpha	Phone 01784 229466
Pentland	Phone 01784 250000

Other transportation
- Rail Replacement Services
  Woodthorpe Road - London Transport bus stops

Direct CrossCountry Routes

Get live information on direct CrossCountry routes.

Ashford (Surrey) Train Station

Ashford (Surrey) Train Station

Address

Ticket office opening hours:

Station facilities

Station overview

Accessibility

Baggage Services

Bus information

Cycle Storage

Dining and Shopping

Phones, Internet & Wi-fi

Parking

Restrooms

Station Information

Ticketing Hours

Ticketing Services & Information

Local Taxis

Other transportation

Direct CrossCountry Routes

Useful Links