Storm Austen

- Due to weather disruption from Storm Austen, journeys to and from the South West will be impacted - more information.

Onboard Wi-Fi

- As part of a review of our IT systems due to an emerging global cyber-security risk, we have temporarily disabled onboard Wi-Fi for customers while we carry out additional checks. We apologise for the inconvenience.

Ayr Train Station

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Ayr Train Station

Address

Ayr station
Smith Street
Ayr
Ayrshire
KA7 1TH

Ticket office opening hours:

Monday - Friday - 05:30 to 23:15
Saturday - 05:30 to 23:15
Sunday - 08:40 to 23:05

Get directions
Live Departures
Live Arrivals
Update
Time Destination Status Platform

Station facilities

  • Seated Area
  • Waiting Room
  • Telephones
  • Wi Fi

Station overview

  • Accessibility

    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impaired Access Staff YES Yes
    • Impaired Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheelchairs Available YES Yes
    • Impaired Access Staff Help Hours Saturday - 05:00 to 00:00
      Sunday - 08:30 to 00:00
    • Customer Help Point Passenger Assistance Meeting Points For station accessibility and ticket office opening times, please refer to the Step Free Access and Staff Help sections on the webpage.  
      Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.  
      electronic ticket gates.
      This station does not have step-free access between platforms. If you need step-free access to platform 4, via the alternative route outside the station over the road bridge. Ho directly to that platform and use the help point for assistance.  
    • Helpline No
    • Helpline Contact Details

      We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impaired Access Ticket Gate

      Ticket gates to all platforms

    • Step Free Access

      This is a Category B1 station.

      This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.

      Alternative route is available by going outside the station over the road bridge


      Coverage: partial Station
    • Step Free Access Coverage Partial Station
    • Staff Help

      Make yourself known to staff.

      For Platform 4 connecting footbridge with stairs or, alternative route outside the station over the road bridge

  • Airport

    • Availability No
    • Note

      None.

  • Cycle Storage

    • Availability No
    • Closed Circuit TV No
    • Cycle Hire: Note AMG Cycleswww.irvinecycles.co.uk
    • Sheltered YES Yes
    • Spaces 52
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Telephone: Usage Type Cards And Coins
  • Parking

    • Car Parking Details
      Operator Name: Scot Rail
      Name: Station Car Park
      Spaces: 214
      Charges:
      Daily: £3.00

      Number Accessible Spaces: 7
      Accessible Spaces Note:

      Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge


      Accessible Car Park Equipment: Yes
      Cctv: Yes
      Open:
      Monday - Sunday - Open 24 hours
      Url: https://www.nationalrail.co.uk/
  • Restrooms

    • Toilets No
    • Baby Change No
    • Toilets Note

      None.

  • Station Information

    • ATM YES Yes
    • Baby Change No
    • Bureau De Change No
    • Lost Property No
    • Post Box No
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room YES Yes
    • Lost Property Phone number: 03301 092 833

      Operator Name: Scot Rail Lost Property Information
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note [email protected] (mailto:[email protected] title=) . Please note car parking and other facilities at Ayr subject to change due to building works
    • Information Systems DepartureScreensAnnouncements
    • Lost Property Number 03301 092 833
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 05:30 to 23:15
      Saturday - 05:30 to 23:15
      Sunday - 08:40 to 23:05
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Penalty Fares SR
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: Yes
  • Ticket Vending Hours

    • Ticket Vending Hours FRIDAY
      00:00:00 - 23:59:59
      MONDAY
      00:00:00 - 23:59:59
      SATURDAY
      00:00:00 - 23:59:59
      SUNDAY
      00:00:00 - 23:59:59
      THURSDAY
      00:00:00 - 23:59:59
      TUESDAY
      00:00:00 - 23:59:59
      WEDNESDAY
      00:00:00 - 23:59:59
  • Local Taxis

    Ayr: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

    Gribbens Phone 01292 260000
    Streamline Phone 01292 880808
    Johns Phone 01292 611227

Direct CrossCountry Routes

Get live information on direct CrossCountry routes.