Ayr Train Station

• Accessibility

  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Saturday - 05:00 to 00:00
    Sunday - 08:30 to 00:00
  • Helpline No
  • Helpline Contact Details

    Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Access Ticket Gate

    Ticket gates to all platforms

  • Step Free Access

    This is a Category B1 station.

    This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.

    Alternative route is available by going outside the station over the road bridge

    
    Coverage: partial Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    Make yourself known to staff.

    For Platform 4 connecting footbridge with stairs or, alternative route outside the station over the road bridge

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note For details of bus services, visit www.travelinescotland.com (http://www.travelinescotland.com/) or call 0871 200 22 33 (24 hours)

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV No
  • Cycle Hire: Note AMG Cycleswww.irvinecycles.co.uk
  • Sheltered YES Yes
  • Spaces 52
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details
    Operator Name: Scot Rail
    Name: Station Car Park
    Spaces: 214
    Charges:
    Daily: £3.00
    
    Number Accessible Spaces: 7
    Accessible Spaces Note:

    Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

    
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Sunday - Open 24 hours
    Url: https://www.nationalrail.co.uk/

• Restrooms

  • Toilets No
  • Baby Change No
  • Toilets Note

    None.

• Station Information

  • ATM YES Yes
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property Phone number: 03301 092 833
    
    Operator Name: Scot Rail Lost Property Information
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note title=Email ScotRail Customer Relations mailto:[email protected]@scotrail.co.uk
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Number 03301 092 833
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 05:30 to 23:15
    Saturday - 05:30 to 23:15
    Sunday - 08:40 to 23:05

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares SR
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

• Taxi Information

  • Availability YES Yes
  • Note www.traintaxi.co.uk

• Local Taxis

  Ayr: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

  Gribbens	Phone 01292 260000
  Streamline	Phone 01292 880808
  Johns	Phone 01292 611227

• Other transportation

  • Cycle Hire YES Yes
  • Rail Replacement Services

    Please click on the link below for the exact bus pick up location:-

    Station car park at rear of station (Station Rd).