Ayr Train Station

• Accessibility

  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours FRIDAY
    05:00:00 - 00:00:00
    MONDAY
    05:00:00 - 00:00:00
    SATURDAY
    05:00:00 - 00:00:00
    SUNDAY
    08:30:00 - 00:00:00
    THURSDAY
    05:00:00 - 00:00:00
    TUESDAY
    05:00:00 - 00:00:00
    WEDNESDAY
    05:00:00 - 00:00:00
  • Customer Help Point Passenger Assistance Meeting Points For station accessibility and ticket office opening times, please refer to the Step Free Access and Staff Help sections on the webpage.  
    Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.  
    electronic ticket gates.
    This station does not have step-free access between platforms. If you need step-free access to platform 4, via the alternative route outside the station over the road bridge. Ho directly to that platform and use the help point for assistance.  
  • Helpline We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here (https://www.nationalrail.co.uk/stations_destinations/passenger-assist.aspx title=).
  • Helpline Contact Details Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Access Ticket Gate

    Ticket gates to all platforms

  • Step Free Access This is a Category B1 station. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
    Alternative route is available by going outside the station over the road bridge
  • Step Free Access Coverage Partial Station
  • Staff Help Make yourself known to staff. For Platform 4 connecting footbridge with stairs or, alternative route outside the station over the road bridge

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note For details of bus services, visit www.travelinescotland.com (http://www.travelinescotland.com/) or call 0871 200 22 33 (24 hours)

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV No
  • Cycle Hire: Note AMG Cycleswww.irvinecycles.co.uk
  • Sheltered YES Yes
  • Spaces 52
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details
    Operator Name: Scot Rail
    Name: Station Car Park
    Spaces: 214
    Charges:
    Daily: £3.00
    
    Number Accessible Spaces: 7
    Accessible Spaces Note:

    Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

    
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Sunday - Open 24 hours
    Url: https://www.nationalrail.co.uk/

• Restrooms

  • Toilets No
  • Baby Change No
  • Toilets Note

    None.

• Station Information

  • ATM YES Yes
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property EVERYDAY
    07:00:00 - 21:00:00
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note [email protected] (mailto:[email protected] title=) . Please note car parking and other facilities at Ayr subject to change due to building works
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Number 03301 092 833
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours SATURDAY
    05:30:00 - 23:15:00
    SUNDAY
    08:40:00 - 23:05:00
    WEEKDAYS
    05:30:00 - 23:15:00

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares SR
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

• Ticket Vending Hours

  • Ticket Vending Hours FRIDAY
    00:00:00 - 23:59:59
    MONDAY
    00:00:00 - 23:59:59
    SATURDAY
    00:00:00 - 23:59:59
    SUNDAY
    00:00:00 - 23:59:59
    THURSDAY
    00:00:00 - 23:59:59
    TUESDAY
    00:00:00 - 23:59:59
    WEDNESDAY
    00:00:00 - 23:59:59

• Taxi Information

  • Availability YES Yes
  • Note www.traintaxi.co.uk

• Local Taxis

  Ayr: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

  Gribbens	Phone 01292 260000
  Streamline	Phone 01292 880808
  Johns	Phone 01292 611227

• Other transportation

  • Cycle Hire YES Yes
  • Rail Replacement Services Please click on the link below for the exact bus pick up location:- Station car park at rear of station (Station Rd). (https://w3w.co/lands.ideas.study title=)