Balloch Train Station

• Accessibility

  • Accessible Public Telephones YES Yes
  • Accessible Taxis
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - 05:55 to 23:55
    Saturday - 05:55 to 23:55
    Sunday - 08:10 to 22:45
  • Helpline
  • Helpline Contact Details

    Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    This is a Category A station. This station has step-free access to single platform. The Passenger Assist meeting point is at the Ticket Office

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Airport

  • Availability YES Yes

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

• Cycle Storage

  • Availability 1
  • Closed Circuit TV YES Yes
  • Location

    At Platform

  • Note

  • Sheltered YES Yes
  • Spaces 10
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins

• Restrooms

  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    As part of our COVID-19 response, toilets are opened upon request. The toilets are located on Platform 1. Available during ticket office opening hours.

• Station Information

  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property 1
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property Phone number: 03301 092 833
    
    Operator Name: a href="https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage" Scot Rail Lost Property Information/a
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note title=Email ScotRail Customer Relations mailto:[email protected]@scotrail.co.uk
  • Information Systems DepartureScreens
  • Lost Property Number 03301 092 833
  • Staffing Level YES Yes

• Subway/transit

  • Metro: Availability YES Yes

• Ticketing Hours

  • Ticket Office Hours Mon,Tue,Wed,Thu - 06:00 to 12:40
    Friday - 06:00 to 19:00
    Saturday - 07:00 to 19:00
    Sunday - 09:00 to 16:30

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Penalty Fares SR
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

• Taxi Information

  • Availability YES Yes
  • Note visit www.traintaxi.co.uk for details of taxis available for hire

• Local Taxis

  Balloch: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

  TOA	Phone 01389 742121
  Wrights	Phone 01389 721020
  Executive	Phone 01389 758888

• Other transportation

  • Cycle Hire YES Yes
  • Port YES Yes
  • Rail Replacement Services

    Please click on the link below for the exact bus pick up -:

    Tulliechewan Road, outside station entrance.