Basildon Train Station
Address
Basildon station
Station Way
Basildon
Essex
SS16 5XY
Ticket office opening hours:
Monday - Friday - 05:15 to 21:00
Saturday - 05:15 to 21:45
Sunday - 06:15 to 20:45
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Station Buffet
- Toilets
- Baby Change
- Telephones
- Wi Fi
- Post Box
- Atm Machine
- Shops
Station overview
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
- Impaired Access Staff Help Hours Monday - Friday - 06:00 to 21:00
-
Accessible Taxis
Operated by local companies. Pre-booking advised.
- Customer Help Point Help points are located on each platform.
- Helpline YES Yes
-
Helpline Contact Details
03457 44 44 22
- Helpline Contact URL https://www.nationalrail.co.uk/
-
National Key Toilets
Located in booking hall. This can be accessed using a radar key.
-
Step Free Access
Step free access is available to both platforms via lifts
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/BSO.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV No
-
Location
Outside front of station towards Bus station
-
Note
Council owned and maintained racks
- Sheltered YES Yes
- Spaces 36
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Free c2c Wi-Fi (http://www.c2c-online.co.uk/travel-information/free-wifi/)
- Telephone: Usage Type Coins
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box YES Yes
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room No
-
Lost Property
Phone number: 03457 44 44 22
Operator Name: Operated by c2c - Lost Property: URL https://www.c2c-online.co.uk/help-feedback/lost-property/
- Customer Service Note Monday - Friday, 08:00 - 20:00 Saturday 09:00 - 16:00 Sunday 09:00 - 16:00 Christmas Day and Boxing Day: CLOSED 0345 744 4422 (option 3, followed by option 3) [email protected]
- Information Systems DepartureScreensAnnouncements
- Lost Property Note Closed Christmas Day and Boxing Day
- Lost Property Number 03457 44 44 22
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 05:15 to 21:00
Saturday - 05:15 to 21:45
Sunday - 06:15 to 20:45
-
Ticket Office Hours
Monday - Friday - 05:15 to 21:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Penalty Fares CC
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: YesFor additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
-
Taxi Information
- Availability YES Yes
- Note Located on Station Way, turn left out of main entrance and proceed under the railway. Rank is located straight ahead.
-
Local Taxis
Basildon: Rail Station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include:
Ace Phone 01268 532532 A and B Phone 01268 555555 Intacab Phone 01268 545454
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Other transportation
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Rail Replacement Services
c2c Rail Replacement in the bays on Southernhay, east of the Station Entrance (W3W ///power.simply.locker)
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Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
