Bat & Ball Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff No
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Accessible Public Telephone Public telephones are not wheelchair accessible
  • Accessible Taxis Accessible taxis are available to book
  • Accesible Ticket Machine platform 2
  • Customer Help Point On platform
  • Helpline This is an unstaffed station and there are no staff on the trains that can assist. You can now book assistance up to 2 hours before your journey. We recommend booking but if you need assistance and havent booked there are Help points on the platform where you can get in touch with our assisted travel team. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague.  As staff are not available at the station to assist, we have a Mobile Assistance Team who can be deployed to stations which otherwise have no staff to assist. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
  • Helpline Contact Details 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note *Helpline closed on Christmas Day
  • National Key Toilets

    The toilet is part of the Community cafe located in the old Booking Hall building on platform 2. This toilet is stoma friendly.

  • Nearest Stations with Facilities SEV
  • Step Free Access This is a category B1 station. Step Free access to platform 1 for services towards London is available via a ramp from Sevenoaks Community Centre car park. Step free access to platform 2 is from the main station entrance for services away from London. There is only stepped access via a footbridge between platforms within the station. Step free interchange is available via Otford Road and the Community Centre car park.
  • Step Free Access Coverage Partial Station

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/BBL.pdf)

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV No
  • Sheltered No
  • Spaces 30
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Bat & Ball station (https://www.btwifi.co.uk/find/?search=TN14+5AP title=)
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details

    From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50

    
    Email: [email protected]
    Phone number: 0330 333 9232
    
    Operator Name: A P C O A Parking
    Name: Station Car Park
    Spaces: 21
    Charges:
    Off-peak: £3.10
    Daily: £3.40
    Weekly: £13.00
    Monthly: £48.00
    ThreeMonthly: £142.50
    SixMonthly: £286.00
    Annual: £520.00
    Saturday: £3.50
    Sunday: £4.00
    Note:

    Off peak evening rate (after 18:00) - £3.00

    
    
    Number Accessible Spaces: 2
    Accessible Spaces Note:

    Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

    
    Accessible Car Park Equipment: No
    Cctv: Yes
    Open:
    Monday - Friday - Open 24 hours
    Saturday - Open 24 hours
    Sunday - Open 24 hours
    Url: https://www.nationalrail.co.uk/

• Restrooms

  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    The toilet is part of the Community cafe located in the old Booking Hall building on platform 2

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property Phone number: 0345 322 7021
    
    Operator Name: Southeastern Customer Services
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note 0345 322 7021
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Number 0345 322 7021
  • Staffing Level YES Yes

• Subway/transit

  • Metro: Availability No

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Smartcard Notes  Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key (https://www.southeasternrailway.co.uk/tickets/the-key title=) or get a smartcard from all staffed Southeastern ticket offices.

• Ticket Vending Hours

  • Ticket Vending Hours FRIDAY
    00:00:00 - 23:59:59
    MONDAY
    00:00:00 - 23:59:59
    SATURDAY
    00:00:00 - 23:59:59
    SUNDAY
    00:00:00 - 23:59:59
    THURSDAY
    00:00:00 - 23:59:59
    TUESDAY
    00:00:00 - 23:59:59
    WEDNESDAY
    00:00:00 - 23:59:59

• Local Taxis

  Bat and Ball: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:

  A1 Cars	Phone 01732 740305
  ABC	Phone 01732 779599
  Beeline	Phone 01732 456214

• Other transportation

  • Rail Replacement Services Station forecourt