Beckenham Hill Train Station

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Beckenham Hill Train Station

Address

Beckenham Hill station
Beckenham Hill Road
Beckenham Hill
London
SE6 3RE

Ticket office opening hours:

Monday - Friday - 06:40 to 13:20
Saturday
Sunday

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Live Departures
Live Arrivals
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Time Destination Status Platform

Station facilities

  • Seated Area

Station overview

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - open 24h
    • Impaired Access Staff Help Hours Monday - Friday - 06:40 to 13:20
      Saturday
      Sunday
    • Accesible Ticket Machine

      All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

      Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

    • Helpline YES Yes
    • Helpline Contact Details

      For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on:


      Phone number: 0800 058 2844
    • Helpline Contact URL https://www.thameslinkrailway.com/travel-information/travel-help/assisted-travel
    • Helpline Open Note

      The assisted travel helpline is not available on Christmas Day.


    • Impared Mobility Set Down

      At the front of the station.

      Please beware that this area is mainly loose gravel.

    • Step Free Access

      This is a Category B2 station: Step-free access to both platforms via separate entrances. Long step-free route between platforms via the street. (greater than 400m, above 1:10 gradient).

      The Assistance Meeting Point is by the ticket office.


      Coverage: partial Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.

      If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:

      • pressing the 'emergency & assisted travel' Help Point button
      • calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
      • texting us on 07970 511077

      We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.

      Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.

  • Baggage Services

    • Left Luggage: Available No
  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      Cycles are left at owners risk. Abandoned cycles may be removed.

    • Sheltered YES Yes
    • Spaces 14
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around this station (http://btwifi.co.uk/find)
    • Telephone: Usage Type Cards And Coins
  • Restrooms

    • Toilets No
    • Baby Change No
  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room No
    • Lost Property

      If you have lost something at a Thameslink station or onboard a Thameslink train, please visit the Thameslink Website and use the webform to register your lost item.

      Some Thameslink trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.

      If you have found an item of lost property, please hand it in to a member of staff.

    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 06:40 to 13:20
      Saturday
      Sunday
  • Ticketing Services & Information

    • Oyster Pre-Pay YES Yes
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note On way in to access trains
    • Oyster Notes

      Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station. Always check Oyster is accepted at your destination before you tap in.

    • Penalty Fares TL
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: Yes

      For more information on using the Key smartcard, please visit the Key smartcard webpage on the Thameslink website.

  • Taxi Information

    • Availability YES Yes
    • Note NO
  • Local Taxis

    Beckenham Hill: Rail Station does not have a taxi rank. Advance booking of cabs is essential. Consider using the following operators:

    Downham Phone 020 8461 0066
    Farr and Near Phone 020 8851 0911
    Keen Phone 020 7237 8686
  • Other transportation

    • Rail Replacement Services

      Please click the link for details regarding the rail replacement bus location.


      Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/7q3 W2e W Zz5cma3 Ca A X3uoq/aac0ce999338aca26a6fc333ef954051/2025-01_ C I_ T L_ R R B_ B E C_ D R.pdf

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