Benfleet Train Station
Address
Benfleet station
Ferry Road
Benfleet
Essex
SS7 1NF
Ticket office opening hours:
Monday - Friday - 05:15 to 21:30
Saturday - 05:15 to 21:45
Sunday - 06:15 to 21:15
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Station Buffet
- Toilets
- Baby Change
- Telephones
- Wi Fi
- Atm Machine
- Shops
Station overview
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Staff Help Hours Monday - Friday - 06:00 to 21:00
-
Accessible Taxis
Operated by local companies. Pre-booking advised
-
Booking Office Counter
Customer Service Staff
- Customer Help Point On platforms, accessible via electronic gates from street level
- Helpline
-
Helpline Contact Details
03457 44 44 22
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Impared Mobility Set Down
Outside station entrance
-
National Key Toilets
Platform 1. This can be accessed using a radar key.
-
Step Free Access
There are no lifts at the station, but step free access is available to both platforms from street level via electronic gates
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Staff Help
Please call 03457 44 44 22
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.c2c-online.co.uk/help-feedback/lost-property/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/BEF.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Outside station entrance
-
Note
Some stands available on adjacent council land. For information regarding the dedicated cycle shed, please enquire at the ticket office.
- Sheltered YES Yes
- Spaces 67
-
Type
Compounds
Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi (https://www.c2c-online.co.uk/our-network/free-wifi-and-entertainment/ title=)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Parking 1:
Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
Email: [email protected]
Phone number: 0845 050 70 80
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 125
Charges:
PerHour: £1.00
Daily: £6.40
Weekly: £32.00
Monthly: £131.00
ThreeMonthly: £379.00
Annual: £1,314.00
Saturday: £3.60
Sunday: £3.60
Note:Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
Number Accessible Spaces: 3
Accessible Car Park Equipment: No
Accessible Car Park Equipment Note:Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces
Cctv: Yes
Open:
Monday - Sunday - Open 24 hours
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/benfleet-station-c2c/
Parking 2:Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
Email: [email protected]
Phone number: 0845 050 70 80
Operator Name: National Car Parks Ltd
Name: Benfleet Station Car Park ( Premier Reserved Parking)
Spaces: 0
Charges:
Annual: £1,675.00
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: Yes
Open:
Monday - Sunday - Open 24 hours
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/benfleet-station-c2c/
-
Car Parking Details
Parking 1:
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The toilets are located on Platforms 1 and 2.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room YES Yes
-
Lost Property
Phone number: 03457 44 44 22
Operator Name: Operated by c2c - Lost Property: URL https://www.c2c-online.co.uk/help-feedback/lost-property/
-
Customer Service Note
Monday - Friday, 08:00 - 20:00Saturday, Sunday and Public Holidays: 09:00 - 16:00
Christmas Day - Boxing Day: Closed.
0345 744 4422 (option 3, followed by option 3)
[email protected] (mailto:[email protected] title=) - Information Systems DepartureScreensArrivalScreensAnnouncements
- Lost Property Number 03457 44 44 22
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 05:15 to 21:30
Saturday - 05:15 to 21:45
Sunday - 06:15 to 21:15
-
Ticket Office Hours
Monday - Friday - 05:15 to 21:30
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
-
Oyster Notes
.
- Penalty Fares CC
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: YesFor additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
-
Taxi Information
- Availability YES Yes
- Note Outside main entrance, turn left under subway
-
Local Taxis
Benfleet: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:
Steves Phone 01268 682222 ABC Phone 01702 556666 MDM Phone 01268 469132
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Other transportation
-
Rail Replacement Services
c2c Rail Replacement down Ferry Road:
- Buses toward London at Bus Stop E, the stop by the crossing adjacent to East Haven Creek (W3W ///season.spike.rests)
- Buses toward Southend at Bus Stop A, the closest stop to the Platform 1 Entrance (W3W ///happy.window.icons)
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Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
