Hot weather warning

- Essential travel only on Wednesday 24, Thursday 25 and Friday 26 June. Services may be disrupted until Friday 26 June due to a weather warning in place across the UK. Please check your entire journey before travelling and remember to stay hydrated - more information.

Braintree Freeport Train Station

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Braintree Freeport Train Station

Address

Braintree Freeport station
Chapel Hill Retail Park
Braintree
Essex
CM77 8YH

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Live Departures
Live Arrivals
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Time Destination Status Platform

Station facilities

  • Seated Area
  • Shops

Station overview

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Monday - Sunday
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster

    • Helpline 1
    • Helpline Contact Details

      0800 028 28 78


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      08:00 - 20:00


    • Step Free Access

      This station has step free access to the single platform for trains towards both Braintree and Witham.

      This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

      Assistance meeting point is on the platform, next to the yellow boarding ramp.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      This station is unstaffed and is served by driver-only-operated train services. A mobile platform host is available to provide pre-booked passenger assistance, including ramp deployment, between 12:00 and 19:00, Monday to Friday. If your journey is outside this time frame we will book you a taxi to your nearest staffed station or destination depending on which is closest. Alternative journey options are from Braintree or Witham. Booking is recommended.

  • Cycle Storage

    • Availability 1
    • Closed Circuit TV No
    • Location

      A sheltered cycle parking area providing four cycle stands is to the right of the station entrance, just beyond the blue Amazon Hub Locker.

    • Sheltered YES Yes
    • Spaces 8
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi

  • Restrooms

    • Toilets No
    • Baby Change No
  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property 1
    • Post Box No
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room No
    • Lost Property: URL https://www.greateranglia.co.uk/lost-property
    • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
    • Information Systems Announcements
    • Staffing Level YES Yes
  • Subway/transit

    • Metro: Availability No
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note On the platform
    • Penalty Fares LE
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: Yes

      Tickets can be collected on Smartcard at this station

  • Local Taxis

    Braintree Freeport: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:

    Mals Phone 01376 585888
    Yelo Phone 01376 334455
    Green Line Phone 01376 323232
  • Other transportation

    • Rail Replacement Services

      Rail replacement bus services pick up and drop off at the bus stops at the rear of the Braintree Village shopping outlet, opposite the station entrance.

Direct CrossCountry Routes

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