Brandon Train Station

• Accessibility

  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours EVERYDAY
    08:00:00 - 20:00:00
  • Impaired Access Staff Help Hours Monday - Sunday
  • Accessible Taxis Details of nearest taxis are shown on station information poster
  • Customer Help Point Help points can be found at the following location(s):Platform 1 (for trains towards Norwich) - Directly to the right of the entrance to this platform, fixed to the grey post beneath the customer information screen
    Platform 2 (for trains towards Ely, Cambridge, and Peterborough) - Between two of the three waiting shelters on this platform, fixed to the grey post beneath the customer information screen
  • Helpline We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here (https://www.nationalrail.co.uk/stations_destinations/passenger-assist.aspx title=).
  • Helpline Contact Details 0800 028 28 78
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note 08:00 - 20:00
  • Step Free Access This station has step free access to both platforms but from different locations on Mundford Road, with approximately 150 metres between the entrances to each platform from the roadside. There is a stepped footbridge between the platforms.This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 (https://www.orr.gov.uk/media/10955 title=)
    Assistance meeting point is on the platform, next to the yellow boarding ramp.
  • Step Free Access Coverage Partial Station
  • Staff Help This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.What assistance is available for customers using this station?
    Board and alight
    Ramp assistance
    Luggage (on and off train only)
    Ticket sale on board
    How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
    By calling 0345 600 7245 (option 4)
    By selecting the help button on the ticket machine at this station
    By using one of the two Help Points at this station
    Assistance meeting point is on the platform, next to the yellow boarding ramp.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Cycle Storage

  • Availability No
  • Closed Circuit TV No
  • Location

    There are five cycle stands to the far right of the station car park, beyond the marked walking route for customers and adjacent to the accessible car parking space.

  • Sheltered No
  • Spaces 10
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Brandon station (https://www.btwifi.co.uk/find/?search=IP27+0BA title=)
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details
    • 0345 050 7080
    • https://www.nationalrail.co.uk/
    
    Email: [email protected]
    Phone number: 0345 600 7245
    
    Operator Name: Greater Anglia
    Name: Brandon Station Car Park
    Spaces: 31
    Charges:
    Daily: £3.00
    Annual: £328.00
    Saturday: £3.00
    Sunday: £3.00
    
    Number Accessible Spaces: 2
    Accessible Car Park Equipment: No
    Cctv: No
    Open:
    Monday - Sunday - Open 24 hours
    Url: https://www.nationalrail.co.uk/

• Restrooms

  • Toilets No
  • Baby Change No

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property: URL https://www.greateranglia.co.uk/lost-property
  • Customer Service Note Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
    Closed on Christmas Day and Boxing Day.
  • Information Systems DepartureScreens
  • Staffing Level YES Yes

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares LE
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticket Vending Hours

  • Ticket Vending Hours FRIDAY
    00:00:00 - 23:59:59
    MONDAY
    00:00:00 - 23:59:59
    SATURDAY
    00:00:00 - 23:59:59
    SUNDAY
    00:00:00 - 23:59:59
    THURSDAY
    00:00:00 - 23:59:59
    TUESDAY
    00:00:00 - 23:59:59
    WEDNESDAY
    00:00:00 - 23:59:59

• Local Taxis

  Brandon: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:

  Carters	Phone 01842 811430
  Border	Phone 01842 814488
  Weeting	Phone 01842 810436
  Phoenix	Phone 01638 533060

• Other transportation

  • Rail Replacement Services Rail replacement bus services pick up and drop off in the station car park.