Brentwood Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Accesible Ticket Machine

    Accessible ticket machines are located within the ticket hall on Warley Hill and inside the station entrance on platform 4 The Parade.

  • Customer Help Point Help point in ticket hall, and on platform 3
  • Helpline
  • Helpline Contact Details

    0343 222 1234

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Access Ticket Gate

    Brentwood has a Secure Station accreditation

  • National Key Toilets

    The National key toilets are located on Platform 3 and 4.

  • Step Free Access
    • Accessibility Category B1. This station has step-free access to some platforms. It is step-free from the booking hall via lifts to Platforms 1, 2 and 3. Access to Platform 4 through Alexandra Road car park entrance via a high gradient road.
    • Staff ramp assistance is always available
    • Accessible seating is available on platforms 3&4.
    • Wheelchairs are available from first to last train.
    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Staff are available to assist from the first to last train.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note First operates a network of frequent local bus routes around Brentwood and to nearby towns and villages. For route maps and timetables: ww http://www.firstgroup.com/w.firstgroup.com (http://www.firstgroup.com/ukbus)/ukbus Other services are operated by Arriva. For times: www.arrivabus.co.uk (http://www.arrivabus.co.uk) Buy a Brentwood PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info (http://www.plusbus.info) Bus stops are located outside station on the main road. Information to plan your onward journey is available in a printable format  (http://www.nationalrail.co.uk/posters/ABW.pdf) here (http://www.nationalrail.co.uk/static/documents/content/Brentwood%20MAP.pdf) Details of nearest taxis are shown on station information poster.

• Cycle Storage

  • Availability No
  • Closed Circuit TV YES Yes
  • Location

    Alexandra Road car park and limited spaces on Platform 4

  • Note

    Not all storage is covered by CCTV

  • Sheltered YES Yes
  • Spaces No
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details Email: [email protected]
    Phone number: 03301235247
    
    Operator Name: Saba Parking Services Ltd
    Name: Station Car Park
    Spaces: 421
    Number Accessible Spaces: 16
    Accessible Car Park Equipment: No
    Cctv: No
    Url: https://www.sabaparking.co.uk/car-park/brentwood-station-car-park-tfl

• Restrooms

  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    Toilets are located on both Platforms 3&4

    Baby change facilities are available within the accessible toilets on platforms 3&4, which is accessible with a radar key.

• Station Seating Areas

  • Seated Area: Note

    Waiting rooms and covered seats are available on both platforms 3&4

• Station Information

  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property
    Operator Name: a href="https://tfl.gov.uk/help-and-contact/lost-property" Tf L Lost property/a
  • Lost Property: URL https://tfl.gov.uk/help-and-contact/lost-property
  • Customer Service Note 0343 222 1234
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Note 200 Baker Street, London, NW1 5RZ0343 222 1220
  • Lost Property Number 0343 222 1234
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 06:10 to 20:00
    Saturday - 06:10 to 20:00
    Sunday - 07:10 to 20:10

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Kings Road entrance in the ticket hall
  • Oyster Notes

    Oyster cards are only available from ticket machines.

    Zone 9

  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

     Travelling with Contactless is available.

• Taxi Information

  • Availability YES Yes
  • Note YES Yes

• Local Taxis

  Brentwood: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

  Licensed	Phone 01277 562303
  Treble Twenty	Phone 01277 202020
  ABC	Phone 01277 216060

• Other transportation

  • Rail Replacement Services

    Rail replacement bus services depart from:

    Alexandra Road for both Westbound and Eastbound services

    
    Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/7m9 Q2k6w68 I Hz L Uu B K Z5n4/b2f5715134b2e514d5897f801dfecfe9/ C R L-089-091- D R- L- Brentwood.pdf