Brockley Train Station

• Accessibility

  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Friday - 06:10 to 20:05
    Saturday - 07:00 to 20:05
    Sunday - 08:10 to 15:45
  • Accessible Taxis

    If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com

  • Helpline YES Yes
  • Helpline Contact Details

    0343 222 1234

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    Accessibility category B1. Level access to Platform 2 (southbound) and lift access to Platform 1 (northbound) from street level, but no step-free interchange between platforms. Step-free platform interchange requires 50m journey via street

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Customer service staff are available from start until end of service, 7 days a week

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/BCY.pdf)

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    station front

  • Sheltered YES Yes
  • Spaces 16
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Brockley station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Restrooms

  • Toilets No
  • Baby Change No

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Call Southern Trains Customer Services 08451 272920 for issues related to Southern train services.Call London Overground Customer Services 0845 601 4867 for issues related to London Overground station staff and facilities.
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 06:10 to 20:05
    Saturday - 07:00 to 20:05
    Sunday - 08:10 to 15:45

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares LO
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Taxi Information

  • Availability YES Yes
  • Note Information on taxis from this station is available at www.traintaxi.co.uk

• Local Taxis

  Brockley: Rail Station does not have a taxi rank. Advance booking of cabs is essential. Consider using the following operators:

  King	Phone 020 8692 6555
  Comcab	Phone 020 7908 0271
  Greenwich	Phone 020 8858 6661

• Other transportation

  • Rail Replacement Services

    Use bus stop BB in Brockley Road for buses towards Crystal Palace, East Croydon, Norwood Junction, Sutton and West Croydon

    Use bus stop BA in Brockley Road for buses towards London Bridge and New Cross Gate