Bromsgrove Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Staff Help Hours SATURDAY
    06:30:00 - 19:15:00
    WEEKDAYS
    06:00:00 - 19:15:00
  • Accessible Public Telephone None
  • Accessible Taxis Accessible taxis are not available
  • Helpline We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here (https://www.nationalrail.co.uk/stations_destinations/passenger-assist.aspx title=).
  • Helpline Contact Details 0800 0248998
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note 24 hours, 7 days a week (except Christmas Day and Boxing Day)
  • National Key Toilets

    The accessible toilet facilities (non-RADAR) are located behind the Ticket Office; access can be requested from the Ticket Office staff. Toilet facilities are available: Monday- Saturday 06:00-19:30. The toilet facilities are not available when the Ticket Office is closed.

  • Step Free Access This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at uhttps://www.orr.gov.uk/media/10955/u (https://www.orr.gov.uk/media/10955 title=)  The assistance meeting point is at the ticket office during available opening times. When station staff arent available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train. 
  • Step Free Access Coverage Whole Station
  • Staff Help This station is staffed part time.  This means that during staff help available opening times your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/BMV.pdf)

• Cycle Storage

  • Availability No
  • Closed Circuit TV YES Yes
  • Location

    Outside the ticket office

  • Note

    18 spaces are covered and 11 uncovered

  • Sheltered YES Yes
  • Spaces 8
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Bromsgrove station (https://www.btwifi.co.uk/find/?search=B60+2LX title=)

• Parking

  • Car Parking Details Email: [email protected]
    Phone number: 0114 261 7111
    
    Operator Name: Excel Parking Services Ltd
    Name: Station Car Park
    Spaces: 350
    Charges:
    Daily: £3.00
    Weekly: £11.00
    Monthly: £40.00
    Annual: £360.00
    Saturday: £1.50
    Sunday: £1.50
    
    Number Accessible Spaces: 17
    Accessible Spaces Note:

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge.

    4 charging bays are available for electric vehicles.

    
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note:

    Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.

    
    Cctv: Yes
    Open:
    Monday - Friday - Open 24 hours
    Saturday - Open 24 hours
    Sunday - Open 24 hours
    
  • Fax Number 0114 267 8009

• Restrooms

  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    The toilets and accessible toilet facilities (non-RADAR) are located behind the Ticket Office; access can be requested from the Ticket Office staff. The toilet facilities are available: Monday- Saturday 06:00-19:30. The toilet facilities are not available when the Ticket Office is closed.

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
    *Bromsgrove is accredited by the Secure Station Scheme*
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Subway/transit

  • Metro: Availability No

• Ticketing Hours

  • Ticket Office Hours SATURDAY
    06:30:00 - 19:15:00
    WEEKDAYS
    06:00:00 - 19:15:00

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Ticket Vending Machines are located in the station entrance.
  • Penalty Fares LM
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticket Vending Hours

  • Ticket Vending Hours FRIDAY
    00:00:00 - 23:59:59
    MONDAY
    00:00:00 - 23:59:59
    SATURDAY
    00:00:00 - 23:59:59
    SUNDAY
    00:00:00 - 23:59:59
    THURSDAY
    00:00:00 - 23:59:59
    TUESDAY
    00:00:00 - 23:59:59
    WEDNESDAY
    00:00:00 - 23:59:59

• Taxi Information

  • Note Market cars 01527 83788724/7 cars - 01527 570707
    BTC - 01527 868000

• Local Taxis

  Bromsgrove: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

  Market	Phone 01527 837887
  24/7 Cars	Phone 01527 222222
  BTC	Phone 01527 868000

• Other transportation

  • Rail Replacement Services Rail replacement vehicles will collect from the bus stops outside the station building. Please check your destination before boarding.
    Please click here for walking directions from the station to the rail replacement bus stop. (https://maps.app.goo.gl/wZFhLgcyiznTGRub6 title=)
    Please click here for a directional video to the rail replacement bus stop. (https://youtu.be/knUdkiEyi-Y title=)