Broxbourne Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours EVERYDAY
    08:00:00 - 20:00:00
  • Impaired Access Staff Help Hours Monday - Friday - 06:15 to 20:15
    Saturday - 07:15 to 18:45
    Sunday - 08:15 to 17:45
  • Accessible Taxis Details of nearest taxis are shown on station information poster
  • Helpline We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here (https://www.nationalrail.co.uk/stations_destinations/passenger-assist.aspx title=).
  • Helpline Contact Details 0800 028 28 78
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note 08:00 - 20:00
  • Impared Access Ticket Gate

    -

  • Step Free Access This station has step free access to all platforms via lifts.This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 (https://www.orr.gov.uk/media/10955 title=)
    Assistance meeting point is the ticket office.
  • Step Free Access Coverage Whole Station
  • Staff Help Station staff can provide help and advice on ticket purchase, assistance to and from the platforms and boarding / alighting and with a ramp. Booking is recommended but turn up and go available.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Hertfordshire buses operate from outside the station. Broxbourne is a PlusBus location click here (http://www.plusbus.info/sites/default/files/pdfs/Broxbourne.pdf) to see the PlusBus map

• Cycle Storage

  • Availability No
  • Closed Circuit TV YES Yes
  • Cycle Hire: Note http://www.bikeandgo.co.uk/ Only £3.80 per 24 hours (10 Bike & Go bicycles)
  • Location

    Station forecourt and behind the station building

  • Note

    40 2-tier rack spaces and 20 other spaces

  • Sheltered YES Yes
  • Spaces 52
  • Type Racks

• Dining and Shopping

  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details Parking 1:
    Email: [email protected]
    
    Operator Name: National Car Parks Ltd
    Name: Station Car Park
    Spaces: 669
    Charges:
    Off-peak: £7.50
    PerHour: £1.20
    Daily: £7.50
    Weekly: £30.00
    Monthly: £108.00
    ThreeMonthly: £292.00
    Annual: £1,050.00
    Saturday: £5.03
    Sunday: £5.03
    Note:

    £48.00 Flexi ticket

    
    
    Number Accessible Spaces: 33
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - Open 24 hours
    Saturday - Open 24 hours
    Sunday - Open 24 hours
    Url: http://www.ncp.co.uk
    
    Parking 2:
    Phone number: 0345 050 7080
    
    Operator Name: National Car Parks Ltd
    Name: Premium Bay
    Spaces: 5
    Charges:
    Annual: £2,047.00
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Saturday - Open 24 hours
    Sunday - Open 24 hours
    Url: https://www.nationalrail.co.uk/
    
    

• Restrooms

  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    Toilets including accessible (radar key) toilets are located on the over bridge and open during staffing hours.

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property: URL https://www.greateranglia.co.uk/lost-property
  • Customer Service Note Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
    Closed on Christmas Day and Boxing Day.
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours SATURDAY
    07:15:00 - 18:45:00
    SUNDAY
    08:15:00 - 17:45:00
    WEEKDAYS
    06:15:00 - 20:15:00

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares LE
  • Smartcard Notes Tickets can be collected on Smartcard at this station

• Ticket Vending Hours

  • Ticket Vending Hours FRIDAY
    00:00:00 - 23:59:59
    MONDAY
    00:00:00 - 23:59:59
    SATURDAY
    00:00:00 - 23:59:59
    SUNDAY
    00:00:00 - 23:59:59
    THURSDAY
    00:00:00 - 23:59:59
    TUESDAY
    00:00:00 - 23:59:59
    WEDNESDAY
    00:00:00 - 23:59:59

• Taxi Information

  • Availability YES Yes
  • Note Taxi rank at station front

• Local Taxis

  Broxbourne: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

  Station	Phone 01992 464007
  Top Travel	Phone 07505 952908
  Swallow	Phone 01992 442844

• Other transportation

  • Cycle Hire YES Yes
  • Rail Replacement Services Substitute bus services stop on the station forecourt