Broxbourne Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Friday - 06:15 to 20:15
    Saturday - 07:15 to 18:45
    Sunday - 08:15 to 17:45
  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Helpline YES Yes
  • Helpline Contact Details

    0800 028 28 78

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note

    08:00 - 20:00

    
    
  • Impared Access Ticket Gate

    -

  • Step Free Access

    This station has step free access to all platforms via lifts.

    This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

    Assistance meeting point is the ticket office.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Station staff can provide help and advice on ticket purchase, assistance to and from the platforms and boarding / alighting and with a ramp. Booking is recommended but turn up and go available.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Hertfordshire buses operate from outside the station. Broxbourne is a PlusBus location click here (http://www.plusbus.info/sites/default/files/pdfs/Broxbourne.pdf) to see the PlusBus map

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Cycle Hire: Note http://www.bikeandgo.co.uk/ Only £3.80 per 24 hours (10 Bike & Go bicycles)
  • Location

    Station forecourt and behind the station building

  • Note

    40 2-tier rack spaces and 20 other spaces

  • Sheltered YES Yes
  • Spaces 52
  • Type Racks

• Dining and Shopping

  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details Parking 1:
    Email: [email protected]
    
    Operator Name: National Car Parks Ltd
    Name: Station Car Park
    Spaces: 669
    Charges:
    Off-peak: £7.50
    PerHour: £1.20
    Daily: £7.50
    Weekly: £30.00
    Monthly: £108.00
    ThreeMonthly: £292.00
    Annual: £1,050.00
    Saturday: £5.03
    Sunday: £5.03
    Note:

    £48.00 Flexi ticket

    
    
    Number Accessible Spaces: 33
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - Open 24 hours
    Saturday - Open 24 hours
    Sunday - Open 24 hours
    Url: http://www.ncp.co.uk
    
    Parking 2:
    Phone number: 0345 050 7080
    
    Operator Name: National Car Parks Ltd
    Name: Premium Bay
    Spaces: 5
    Charges:
    Annual: £2,047.00
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Saturday - Open 24 hours
    Sunday - Open 24 hours
    Url: https://www.nationalrail.co.uk/
    
    

• Restrooms

  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    Toilets including accessible (radar key) toilets are located on the over bridge and open during staffing hours.

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property: URL https://www.greateranglia.co.uk/lost-property
  • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 06:15 to 20:15
    Saturday - 07:15 to 18:45
    Sunday - 08:15 to 17:45

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares LE
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Tickets can be collected on Smartcard at this station

• Taxi Information

  • Availability YES Yes
  • Note Taxi rank at station front

• Local Taxis

  Broxbourne: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

  Station	Phone 01992 464007
  Top Travel	Phone 07505 952908
  Swallow	Phone 01992 442844

• Other transportation

  • Cycle Hire YES Yes
  • Rail Replacement Services

    Substitute bus services stop on the station forecourt