Storm Austen

- Due to weather disruption from Storm Austen, journeys to and from the South West will be impacted - more information.

Onboard Wi-Fi

- As part of a review of our IT systems due to an emerging global cyber-security risk, we have temporarily disabled onboard Wi-Fi for customers while we carry out additional checks. We apologise for the inconvenience.

Burnham-on-Crouch Train Station

qtt-img

Burnham-on-Crouch Train Station

Address

Burnham-on-Crouch station
Station Road
Burnham-on-Crouch
Essex
CM0 8BQ

Ticket office opening hours:

Monday - Friday - 06:30 to 11:00
Saturday
Sunday

Get directions
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Live Arrivals
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Time Destination Status Platform

Station facilities

  • Seated Area
  • Station Buffet
  • Wi Fi

Station overview

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impaired Access Staff YES Yes
    • Impaired Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheelchairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Monday - Friday - 06:30 to 11:00
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster

    • Customer Help Point Help point on platform 1
    • Helpline No
    • Helpline Contact Details

      0800 028 28 78


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      08:00 - 20:00


    • Step Free Access

      Single platform station. This station has step free access from the carpark to platform.

      This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

      Assistance meeting point is the platform.


      Coverage: partial Station
    • Step Free Access Coverage Partial Station
    • Staff Help

      Outside the times the ticket office is open, some services operate with a guard who can provide assistance, however this would not be available if the train was in driver only operation. Mobile assistance teams operate within the area and can be available for booked assistance between 0600 and 2100 Mon-Sat and 0800-2000 Sundays. Booking is recommended. Outside of these times alternative transport will be provided (via the help point in the instance of turn up and go). Staff help section needs to read the same.

  • Airport

    • Availability No
  • Cycle Storage

    • Availability No
    • Closed Circuit TV No
    • Location

      Station platform entrance

    • Sheltered No
    • Spaces 10
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Burnham-on-Crouch station (http://btwifi.com/find title=)
    • Telephone: Usage Type Cards And Coins
  • Parking

    • Car Parking Details Email: [email protected]
      Phone number: 0330 123 5247

      Operator Name: Saba Park Services U K Limited
      Name: Station Car Park
      Spaces: 108
      Charges:
      PerHour: £1.20
      Daily: £4.40
      Weekly: £16.75
      Monthly: £61.00
      ThreeMonthly: £172.00
      Annual: £596.00
      Saturday: £2.20
      Sunday: £2.20

      Number Accessible Spaces: 1
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - Open 24 hours
      Saturday - Open 24 hours
      Sunday - Open 24 hours
      Url: https://www.sabaparking.co.uk
  • Restrooms

    • Toilets No
    • Baby Change No
  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property No
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property: URL https://www.greateranglia.co.uk/lost-property
    • Customer Service Note Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
      Closed on Christmas Day and Boxing Day.
    • Information Systems DepartureScreensArrivalScreensAnnouncements
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 06:30 to 11:00
      Saturday
      Sunday
  • Ticket Vending Hours

    • Ticket Vending Hours FRIDAY
      00:00:00 - 23:59:59
      MONDAY
      00:00:00 - 23:59:59
      SATURDAY
      00:00:00 - 23:59:59
      SUNDAY
      00:00:00 - 23:59:59
      THURSDAY
      00:00:00 - 23:59:59
      TUESDAY
      00:00:00 - 23:59:59
      WEDNESDAY
      00:00:00 - 23:59:59
  • Local Taxis

    Burnham-on-Crouch: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:

    Crouch Phone 01621 784154
    Gemini Phone 01621 786963
    B and H Phone 01621 784878
  • Other transportation

    • Rail Replacement Services

      Substitute bus services stop in station car park

Direct CrossCountry Routes

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