Bury St Edmunds Train Station

Address

Bury St Edmunds station
Station Hill
Bury St Edmunds
Suffolk
IP32 6AD

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Live Departures

Live Arrivals

Update

Time	Destination	Status	Platform

Station facilities

Seated Area
Station Buffet
Toilets
Telephones
Wi Fi
Post Box

Station overview

Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
- Impaired Access Staff Help Hours Saturday - 05:45 to 19:15
  Sunday - 08:00 to 16:00
- Accessible Taxis
  Details of nearest taxis are shown on station information poster
- Customer Help Point Help points available on the concourse, and on platforms 1 and 2.
- Helpline YES Yes
- Helpline Contact Details
  0800 028 28 78
- Helpline Contact URL https://www.nationalrail.co.uk/
- Helpline Open Note
  08:00 - 20:00
- Impared Access Ticket Gate
  Bury St Edmunds station has Secure Station Acreditation
- Step Free Access
  This station has step-free access to both platforms via lifts.
  This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
  Assistance meeting point is at the Gateline (during staffing hours), or alternatively on the platform.
  
  Coverage: whole Station
- Step Free Access Coverage Whole Station
- Staff Help
  Assistance at this station is provided by a staff member during staffing hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
  What assistance is available for customers using this station?
  - Board and alight
  - Ramp assistance
  - Luggage (on and off train only)
  - Ticket sale on board
  How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
  - By speaking with a member of station staff
  - By calling 0345 600 7245 (option 4)
  - By selecting the help button on one of the ticket machines at this station
  - By using one of the Help Points at this station

Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/

Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Bury St Edmunds is a PlusBus location click here (http://www.plusbus.info/sites/default/files/pdfs/Bury St Edmunds.pdf) to see the PlusBus map

Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
- Location
  There are a total of 24 cycle stands at the station entrance and on both platforms. There is also a Cycle Hub at the recently created northern entrance to the station, providing 52 cycle spaces on a first come, first served basis. As part of the Cycle Hub, there is also a special access-controlled space for 16 cycles, offering additional security. Access to the access-controlled area will be via a SMART Card, which can be purchased for £25 per year here.
- Sheltered YES Yes
- Spaces 24
- Type
  Compounds
  Lockers
  Stands

Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet YES Yes

Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Bury St Edmunds station (http://btwifi.com/find)
- Telephone: Usage Type Cards And Coins

Parking
- Car Parking Details Email: [email protected]
  Phone number: 0345 050 7080
  
  Operator Name: National Car Parks Ltd
  Name: Station Car Park
  Spaces: 98
  Charges:
  PerHour: £1.00
  Daily: £4.60
  Weekly: £17.75
  Annual: £785.00
  
  Number Accessible Spaces: 5
  Accessible Car Park Equipment: Yes
  Cctv: No
  Open:
  Monday - Friday - Open 24 hours
  Saturday - Open 24 hours
  Sunday - Open 24 hours
  Url: https://www.ncp.co.uk/find-a-car-park/car-parks/bury-st-edmunds-stn-g-anglia/

Restrooms
- Toilets YES Yes
- Baby Change No
- Toilets Note
  The male, female, and accessible toilets are located in the station building and are accessed from Platform 2 (for trains towards Stowmarket and Ipswich). The accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
  Monday - Friday 05:45 - 18:15Saturday 06:50 - 17:30Sunday 08:15 - 15:00

Station Information
- ATM YES Yes
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box YES Yes
- Shops No
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room YES Yes
- Lost Property: URL https://www.greateranglia.co.uk/lost-property
- Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day.
- Staffing Level YES Yes

Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Penalty Fares LE
- Smartcard Notes Smartcard Issued: Yes
  Smartcard Validator: Yes

Local Taxis

Bury St Edmunds: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:


First Stop	Phone 01284 766766
ABC	Phone 01284 717141
A1 Cars	Phone 01284 766777

Other transportation
- Rail Replacement Services
  Rail replacement bus services pick up and drop off at the bus stop on the station forecourt.

Direct CrossCountry Routes

Get live information on direct CrossCountry routes.

Bury St Edmunds Train Station

Bury St Edmunds Train Station

Address

Station facilities

Station overview

Accessibility

Baggage Services

Bus information

Cycle Storage

Dining and Shopping

Phones, Internet & Wi-fi

Parking

Restrooms

Station Information

Ticketing Services & Information

Local Taxis

Other transportation

Direct CrossCountry Routes

Useful Links