Bury St Edmunds Train Station
Address
Bury St Edmunds station
Station Hill
Bury St Edmunds
Suffolk
IP32 6AD
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Station Buffet
- Telephones
- Wi Fi
- Post Box
Station overview
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop YES Yes
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Helpline Hours
EVERYDAY
08:00:00 - 20:00:00 -
Impaired Access Staff Help Hours
FRIDAY
05:00:00 - 21:15:00
MONDAY
05:00:00 - 21:15:00
SATURDAY
05:00:00 - 21:15:00
SUNDAY
07:30:00 - 20:30:00
THURSDAY
05:00:00 - 21:15:00
TUESDAY
05:00:00 - 21:15:00
WEDNESDAY
05:00:00 - 21:15:00 - Accessible Taxis Details of nearest taxis are shown on station information poster
- Customer Help Point Help points available on the concourse, and on platforms 1 and 2.
- Helpline We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here (https://www.nationalrail.co.uk/stations_destinations/passenger-assist.aspx title=).
- Helpline Contact Details 0800 028 28 78
- Helpline Contact URL https://www.nationalrail.co.uk/
- Helpline Open Note 08:00 - 20:00
-
Impared Access Ticket Gate
Bury St Edmunds station has Secure Station Acreditation
-
Step Free Access
This station has step-free access to both platforms via lifts.This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 (https://www.orr.gov.uk/media/10955 title=)
Assistance meeting point is at the Gateline (during staffing hours), or alternatively on the platform. - Step Free Access Coverage Whole Station
- Staff Help
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Bury St Edmunds is a PlusBus location click here (http://www.plusbus.info/sites/default/files/pdfs/Bury St Edmunds.pdf) to see the PlusBus map
-
Cycle Storage
- Availability No
- Closed Circuit TV YES Yes
-
Location
There are a total of 24 cycle stands at the station entrance and on both platforms. There is also a Cycle Hub at the recently created northern entrance to the station, providing 52 cycle spaces on a first come, first served basis. As part of the Cycle Hub, there is also a special access-controlled space for 16 cycles, offering additional security. Access to the access-controlled area will be via a SMART Card, which can be purchased for £25 per year here.
- Sheltered YES Yes
- Spaces 24
-
Type
Compounds
Lockers
Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Bury St Edmunds station (http://btwifi.com/find title=)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Email: [email protected]
Phone number: 0345 050 7080
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 98
Charges:
Daily: £4.80
Weekly: £17.75
Annual: £785.00
Saturday: £2.40
Sunday: £2.40
Number Accessible Spaces: 5
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Friday - Open 24 hours
Saturday - Open 24 hours
Sunday - Open 24 hours
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/bury-st-edmunds-stn-g-anglia/
-
Car Parking Details
Email: [email protected]
-
Restrooms
- Toilets YES Yes
- Baby Change No
-
Toilets Note
The male, female, and accessible toilets are located in the station building and are accessed from Platform 2 (for trains towards Stowmarket and Ipswich). The accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:45 - 20:30 Saturday 06:50 - 20:30 Sunday 08:15 - 19:45
-
Station Information
- ATM YES Yes
- Baby Change No
- Bureau De Change No
- Lost Property No
- Post Box YES Yes
- Shops No
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room No
- Lost Property: URL https://www.greateranglia.co.uk/lost-property
-
Customer Service Note
Monday-Saturday 08:00-20:00Sunday 10:00-20:00
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day. - Information Systems DepartureScreensAnnouncements
- Staffing Level YES Yes
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Penalty Fares LE
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: Yes
-
Ticket Vending Hours
-
Ticket Vending Hours
FRIDAY
00:00:00 - 23:59:59
MONDAY
00:00:00 - 23:59:59
SATURDAY
00:00:00 - 23:59:59
SUNDAY
00:00:00 - 23:59:59
THURSDAY
00:00:00 - 23:59:59
TUESDAY
00:00:00 - 23:59:59
WEDNESDAY
00:00:00 - 23:59:59
-
Ticket Vending Hours
FRIDAY
-
Local Taxis
Bury St Edmunds: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:
First Stop Phone 01284 766766 ABC Phone 01284 717141 A1 Cars Phone 01284 766777
-
Other transportation
- Rail Replacement Services Rail replacement bus services pick up and drop off at the bus stop on the station forecourt.
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
