Canterbury East Train Station

Address

Canterbury East station
Station Road East
Canterbury
Kent
CT1 2RB

Ticket office opening hours:

SATURDAY
06:10:00 - 20:20:00
SUNDAY
07:30:00 - 19:00:00
WEEKDAYS
06:10:00 - 20:20:00

Get directions

Live Departures

Live Arrivals

Update

Time	Destination	Status	Platform

Station facilities

Seated Area
Station Buffet
Toilets
Baby Change
Telephones
Post Box
Atm Machine

Station overview

Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop YES Yes
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Staff Help Hours SATURDAY
  06:00:00 - 22:00:00
  SUNDAY
  07:00:00 - 22:00:00
  WEEKDAYS
  06:00:00 - 22:00:00
- Accessible Public Telephone Public telephones are not wheelchair accessible
- Accessible Taxis Accessible taxis are available to book
- Accesible Ticket Machine The Ticket Vending Machiness can only be accessed when the station building is open as they are in the booking hall
- Booking Office Counter
  Counters can be raised or lowered to suit all customers
- Customer Help Point On platform
- Helpline Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. Where staff are not available at the station to assist, and you need assistance beyond just getting on or off the train, we have a Mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
- Helpline Contact Details 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Helpline Contact URL https://www.nationalrail.co.uk/
- Helpline Open Note *Helpline closed on Christmas Day
- National Key Toilets
  Platform 2 - Available during staffing hours. This toilet is stoma friendly.
- Nearest Stations with Facilities DVP
- Step Free Access This is a category A station. This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs.
- Step Free Access Coverage Whole Station

Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/

Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/CBE.pdf)

Cycle Storage
- Availability No
- Closed Circuit TV No
- Location
  Platform 2
- Note
  You may leave your cycle in the rack provided however you do so at your own risk.
- Sheltered YES Yes
- Spaces 46
- Type Stands

Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet YES Yes

Mail and Express Services
- Post Box: Note
  Outside the station

Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Canterbury East station (https://www.btwifi.co.uk/find/?search=CT1+2RB title=)
- Telephone: Usage Type Cards And Coins

Parking
- Car Parking Details
  ANPR available for car parking
  From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
  
  Email: [email protected]
  Phone number: 0330 333 9232
  
  Operator Name: A P C O A Parking
  Name: Station Car Park
  Spaces: 144
  Charges:
  Off-peak: £6.80
  Daily: £7.50
  Weekly: £25.00
  Monthly: £85.00
  ThreeMonthly: £240.00
  SixMonthly: £495.00
  Annual: £875.00
  Saturday: £4.90
  Sunday: £5.00
  Note:
  Daily Rate (Tuesday, Wednesday and Thursday) - £8.00
  Off-peak evening rate (after 18:00) - £5.00
  
  Number Accessible Spaces: 6
  Accessible Spaces Note:
  Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.
  
  Accessible Car Park Equipment: No
  Cctv: Yes
  Open:
  Monday - Friday - Open 24 hours
  Saturday - Open 24 hours
  Sunday - Open 24 hours
  Url: https://www.nationalrail.co.uk/

Restrooms
- Toilets YES Yes
- Baby Change YES Yes
- Toilets Note
  Platform 2 - Available during staffing hours

Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box YES Yes
- Shops No
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
- Lost Property Phone number: 0345 322 7021
  
  Operator Name: Southeastern Customer Services
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note This station has Secure station accreditation - For more information contact 0345 322 7021
- Information Systems DepartureScreensAnnouncements
- Lost Property Number 0345 322 7021
- Staffing Level YES Yes

Ticketing Hours
- Ticket Office Hours SATURDAY
  06:10:00 - 20:20:00
  SUNDAY
  07:30:00 - 19:00:00
  WEEKDAYS
  06:10:00 - 20:20:00

Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note On way in to access trains
- Penalty Fares SE
- Smartcard Notes Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key (https://www.southeasternrailway.co.uk/tickets/the-key title=) or get a smartcard from all staffed Southeastern ticket offices.

Ticket Vending Hours
- Ticket Vending Hours FRIDAY
  00:00:00 - 23:59:59
  MONDAY
  00:00:00 - 23:59:59
  SATURDAY
  00:00:00 - 23:59:59
  SUNDAY
  00:00:00 - 23:59:59
  THURSDAY
  00:00:00 - 23:59:59
  TUESDAY
  00:00:00 - 23:59:59
  WEDNESDAY
  00:00:00 - 23:59:59

Taxi Information
- Availability YES Yes
- Note front of station

Local Taxis

Canterbury East: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:


TaxiNow	Phone 01227 464232
Canterbury	Phone 01227 444444
Euro	Phone 01227 808222

Other transportation
- Rail Replacement Services Replacement bus stop in Station Road East, opposite the station entrance.

Direct CrossCountry Routes

Get live information on direct CrossCountry routes.

Canterbury East Train Station

Canterbury East Train Station

Address

Ticket office opening hours:

Station facilities

Station overview

Accessibility

Baggage Services

Bus information

Cycle Storage

Dining and Shopping

Mail and Express Services

Phones, Internet & Wi-fi

Parking

Restrooms

Station Information

Ticketing Hours

Ticketing Services & Information

Ticket Vending Hours

Taxi Information

Local Taxis

Other transportation

Direct CrossCountry Routes

Useful Links