Carlisle Train Station
Address
Carlisle station
Court Square
Carlisle
Cumbria
CA1 1QZ
Ticket office opening hours:
SATURDAY
05:00:00 - 20:00:00
SUNDAY
09:00:00 - 20:00:00
WEEKDAYS
05:00:00 - 20:00:00
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Waiting Room
- Trolleys
- Station Buffet
- Toilets
- Baby Change
- Telephones
- Post Box
- Shops
Station overview
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop YES Yes
- Impaired Mobility Set Down YES Yes
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Customer Help Point
- Helpline We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here (https://www.nationalrail.co.uk/stations_destinations/passenger-assist.aspx title=).
- Helpline Contact Details 08000 158 123 (08000 158 124 Textphone)
- Helpline Contact URL https://www.nationalrail.co.uk/
- Step Free Access Category A - This station has step-free access to all platforms / the platformLifts available to platforms via subway. Alternatively there is a ramped footbridge. Staff are available to assist on request.
- Step Free Access Coverage Whole Station
- Staff Help Passenger Assist meeting point is the information kiosk in the booking hall. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/CAR.pdf)
-
Cycle Storage
- Availability No
- Closed Circuit TV YES Yes
- Cycle Hire: Note - Website: https://www.bordercitycyclehire.com/ (https://url.uk.m.mimecastprotect.com/s/ES0NCExNxtY0Y3RIwhxU7w7L3?domain=bordercitycyclehire.com/ title=) - Phone Number (Answerphone 24hrs): +44 1228 808253 - email: [email protected] (mailto:[email protected] title=)
-
Location
Platform 8.
-
Note
Space for 16 cycles on Platform 8.
8 x hoops on platform 8 (2 x cycles per hoop = 16 spaces)
- Sheltered YES Yes
- Spaces 16
- Type Racks
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Carlisle station (https://www.btwifi.co.uk/find/?search=CA1+1QZ title=)
- Telephone: Usage Type Cards And Coins
-
Parking
- Car Hire: Note Hertz
-
Car Parking Details
Parking 1:
Address:
Court Square
Carlisle
CA1 1QZ
Operator Name: Avanti West Coast
Name: Carlisle Car Park 1
Spaces: 160
Charges:
Daily: £12.50
Monthly: £166.00
ThreeMonthly: £374.00
Annual: £1,200.00
Saturday: £5.50
Sunday: £5.50
Note:For information on how to get to the car park, prebooking your space or working out the cost of your stay, please visit the Avanti West Coast website. Different rates apply to non-rail users - please speak to a member of staff.
Number Accessible Spaces: 9
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Monday - Sunday - Open 24 hours
Parking 2:For information on how to get to the car park, prebooking your space or working out the cost of your stay, please visit the Avanti West Coast website.
Different rates apply to non-rail users - please speak to a member of staff.
Eco-friendly car hire available from this station. Click here for more information.
Address:
South George Street
Carlisle
Cumbria
CA2 5AW
Operator Name: Avanti West Coast
Name: Carlisle Car Park 2
Spaces: 75
Charges:
Daily: £12.50
Monthly: £166.00
ThreeMonthly: £374.00
Annual: £1,200.00
Saturday: £5.50
Sunday: £5.50
Note:For information on how to get to the car park, prebooking your space or working out the cost of your stay, please visit the Avanti West Coast website. Different rates apply to non-rail users - please speak to a member of staff.
Number Accessible Spaces: 4
Accessible Car Park Equipment: No
Cctv: Yes
Open:
Monday - Sunday - Open 24 hours
-
Rental Car
- Availability YES Yes
- Note Hertz
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The accessible toilets are located on Platforms 4/6; these toilets are operated by a RADAR key. A Changing Places toilet is available at this station. Toilets are open 24/7
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box YES Yes
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley YES Yes
- Wifi No
- Waiting Room YES Yes
-
Lost Property
Phone number: 0345 528 0253
- Lost Property: URL https://avantiwestcoast.missingx.com/
- Information Systems DepartureScreensArrivalScreensAnnouncements
- Lost Property Number 0345 528 0253
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
SATURDAY
05:00:00 - 20:00:00
SUNDAY
09:00:00 - 20:00:00
WEEKDAYS
05:00:00 - 20:00:00
-
Ticket Office Hours
SATURDAY
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note Ticket machines can be found in the booking hall.
- Penalty Fares VT
- Smartcard Notes Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
-
Ticket Vending Hours
-
Ticket Vending Hours
FRIDAY
00:00:00 - 23:59:59
MONDAY
00:00:00 - 23:59:59
SATURDAY
00:00:00 - 23:59:59
SUNDAY
00:00:00 - 23:59:59
THURSDAY
00:00:00 - 23:59:59
TUESDAY
00:00:00 - 23:59:59
WEDNESDAY
00:00:00 - 23:59:59
-
Ticket Vending Hours
FRIDAY
-
Local Taxis
Carlisle: Rail Station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include:
Beeline Phone 01228 596061 City Phone 01228 520000 Metro Phone 01228 522088
-
Other transportation
- Cycle Hire YES Yes
- Rail Replacement Services Rail replacement coach services can be found at the front of the station.ScotRail rail replacement transport will pick up / drop off at The Halston Hotel on Warwick Road.
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.