Castle Cary Train Station

• Accessibility

  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - 06:30 to 21:30
    Saturday - 06:30 to 21:30
    Sunday - 14:30 to 21:30
  • Accessible Taxis

    Accessible taxis are available

  • Helpline No
  • Helpline Contact Details

    08001 971 329 or 18001 0800 197 1329 (Textphone)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    Set- Down / Pick up Points are available at the station entrance.

  • National Key Toilets

    The radar key is available from station staff.

  • Step Free Access

    Step Free Category B2- Station Step free access available to the Westbury-bound platform. Platform 2 can only be accessed via the footbridge on the station or using the barrow crossing (only when the station is staffed).

    
    Coverage: partial Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    Meeting point: waiting room.

• Airport

  • Availability YES Yes
  • Note Air Port Link, Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport. Changes at Hayes for the Heathrow connect service.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/CLC.pdf)

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Platform 1

  • Note

    Please note cycles can be carried on our trains free of charge restriction apply please pick a "cycling by train" leaflet at your local station.

  • Sheltered YES Yes
  • Spaces 8
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots near this station
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details Phone number: 0345 165 2030
    
    Address:
    Station Wharf
    Castle Cary
    BA7 7PE
    
    Operator Name: A P C O A Parking ( U K) Limited
    Name: Station Car Park
    Spaces: 178
    Charges:
    Daily: £4.00
    Weekly: £20.00
    Monthly: £60.00
    ThreeMonthly: £160.00
    Annual: £467.00
    Saturday: £2.80
    Sunday: £2.80
    
    Number Accessible Spaces: 5
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note:

    An accessible ticket machine is available adjacent to the platform entrance.

    
    Cctv: No
    Open:
    Monday - Friday - Open 24 hours
    Saturday - Open 24 hours
    Sunday - Open 24 hours
    Url: http://www.apcoa.co.uk

• Restrooms

  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    Platform 1

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 07:30 to 18:30
    Saturday - 07:30 to 16:30

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares GW
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: No
    

    Smartcard Accepted

• Taxi Information

  • Availability YES Yes
  • Note Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.

• Local Taxis

  Castle Cary: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

  Mums	Phone 01963 441121
  Destination	Phone 01963 34441
  Seven	Phone 01963 351015

• Other transportation

  • Rail Replacement Services

    Station car park.