| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Telephones
Station overview
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
-
Accesible Ticket Machine
The ticket machine(s) take cash, and major debit and credit cards.
The machine on the Cardiff-bound platform is only available during staffing hours.
The machine on the Pontypridd-bound platform is available all the time.
- Booking Office Counter
- Customer Help Point On the Pontypridd bound platform.
- Helpline YES Yes
-
Helpline Contact Details
03333 211202
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Step Free Access
Category B2.
While both platforms are step-free, there is no facility for wheelchair users, mobility scooter users or persons with reduced mobility to cross between Platform 1 and 2 due to a steep footbridge. Customers who have travelled from the Valleys and wish to access the University or the Civic Centre are advised to travel to Queen Street station, change onto a North-bound service and alight at Cathays on the return service.
Coverage: partial Station - Step Free Access Coverage No Part of Station
- Staff Help
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note The nearest bus stop is on Park Place
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
15 Sheffield stands providing for up to 30 bicycles in an area, located to the south of the footbridge which crosses the railway.
- Sheltered No
- Spaces 30
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Cathays station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins
-
Restrooms
- Toilets No
- Baby Change No
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
-
Lost Property
Phone number: 03333 211 202
Operator Name: a href="https://tfw.missingx.com/" Transport for Wales/a - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
- Information Systems DepartureScreensArrivalScreens
- Lost Property Number 03333 211 202
- Staffing Level YES Yes
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note Entrance to Pontypridd bound platform.
- Penalty Fares AW
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: YesLoad a pre-purchased season ticket onto a Smartcard using the Smartcard validator or the ticket vending machine.
-
Local Taxis
Cathays: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:
Cardiff Phone 029 2090 9090 Dragon Phone 029 2033 3333 Bay Phone 029 2035 0350
-
Other transportation
-
Rail Replacement Services
The rail replacement bus stop is on Park Place, near the Student Union.
-
Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
