Chafford Hundred Lakeside Train Station
Address
Chafford Hundred station
Burghley Road
Chafford Hundred
Essex
RM16 6QQ
Ticket office opening hours:
Monday - Friday - 06:00 to 18:30
Saturday - 08:15 to 18:30
Sunday - 08:45 to 15:20
| Time | Destination | Status | Platform |
|---|
Station facilities
- Station Buffet
- Toilets
- Baby Change
- Wi Fi
- Post Box
- Atm Machine
- Shops
Station overview
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Impaired Access Staff Help Hours
Monday - Friday - 05:45 to 22:00
Saturday - 06:45 to 21:30
Sunday - 07:15 to 16:30 -
Accessible Taxis
Operated by local companies. Pre-booking advised
-
Booking Office Counter
Customer Service Staff
- Helpline We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here (https://www.nationalrail.co.uk/stations_destinations/passenger-assist.aspx title=).
-
Helpline Contact Details
03457 44 44 22
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Impared Mobility Set Down
Outside station entrance
-
National Key Toilets
Booking hall. This can be accessed using a radar key.
-
Step Free Access
Step free access is available from street level to the platform. Lifts/subways also connect the station to Intu Lakeside shopping centre
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/CFH.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Outside station entrance (stands), by car park entrance (secure)
-
Note
Stands are owned and maintained by council
- Sheltered YES Yes
- Spaces 52
-
Type
Compounds
Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi (https://www.c2c-online.co.uk/our-network/free-wifi-and-entertainment/ title=)
-
Parking
-
Car Parking Details
Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays
Email: [email protected]
Phone number: 0845 050 70 80
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 138
Charges:
PerHour: £1.00
Daily: £7.70
Weekly: £32.00
Monthly: £124.00
ThreeMonthly: £359.00
Annual: £1,240.00
Saturday: £3.20
Sunday: £3.20
Note:Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
Number Accessible Spaces: 4
Accessible Car Park Equipment: No
Accessible Car Park Equipment Note:Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces
Cctv: Yes
Open:
Saturday - Open 24 hours
Sunday - Open 24 hours
Url: http://www.ncp.co.uk
-
Car Parking Details
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The toilets are located in the Booking Hall.
The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box YES Yes
- Shops YES Yes
- Seated Area No
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room No
-
Lost Property
Phone number: 03457 44 44 22
Operator Name: Operated by c2c - Lost Property: URL https://www.c2c-online.co.uk/help-feedback/lost-property/
-
Customer Service Note
Monday - Friday, 08:00 - 20:00Saturday and Sunday: 09:00 - 16:00
Public Holidays: 09:00 - 16:00
Closed Christmas Day and Boxing Day
0345 744 4422 (option 3, followed by option 3)
[email protected] - Information Systems DepartureScreensAnnouncements
- Lost Property Note Closed Christmas Day and Boxing Day
- Lost Property Number 03457 44 44 22
- Staffing Level YES Yes
-
Subway/transit
- Metro: Availability No
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:00 to 18:30
Saturday - 08:15 to 18:30
Sunday - 08:45 to 15:20
-
Ticket Office Hours
Monday - Friday - 06:00 to 18:30
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
-
Oyster Notes
Oyster top-up is only available from the self-service ticket machines
- Penalty Fares CC
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: YesFor additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
-
Taxi Information
- Availability YES Yes
- Note YES Yes
-
Local Taxis
Chafford Hundred: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:
Station Cars Phone 01708 858000 Grays CabLine Phone 01375 506162 A1 Radio Phone 01375 375123
-
Other transportation
-
Rail Replacement Services
c2c Rail Replacement outside the Main Entrance (W3W ///themes.judge.smoke)
Ticket acceptance may be arranged on TfL Bus 370 to South Ockendon and Upminster, this service operates from Lakeside Shopping Centre Bus Station.
-
Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
