Chandlers Ford Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impaired Access Staff No
  • Impaired Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheelchairs Available No
  • Impaired Access Helpline Hours Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
  • Accessible Ticket Machine

    All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

  • Customer Help Point Customer Help points are located on every platform
  • Helpline No
  • Helpline Contact Details

    0800 5282100

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note

    24 hours a day, except Christmas Day and Boxing Day

    
    
  • National Key Toilets

    The National key toilets are located in the Booking Hall; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.

  • Step Free Access

    Step-free category A Station. Single platform with good level connection to forecourt / booking hall and step-free access to parking and pedestrian routes.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Airport

  • Availability YES Yes
  • Note

    Only accessible toilets are available. The National key toilets are located in the Booking Hall; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/CFR.pdf)

• Cycle Storage

  • Availability No
  • Closed Circuit TV YES Yes
  • Note

    9 cycle lockers and 53 cycle stand parking spaces

  • Sheltered YES Yes
  • Spaces 62
  • Type
    Lockers
    Racks

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Chandlers Ford station
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details
    Name: Council Car Park
    Spaces: 45
    Free: true
    Number Accessible Spaces: 2
    Accessible Car Park Equipment: No
    Cctv: No
    Open:
    Monday - Friday - Open 24 hours
    Saturday - Open 24 hours
    Sunday - Open 24 hours
    Url: https://www.nationalrail.co.uk/

• Restrooms

  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    Only accessible toilets are available. The National key toilets are located in the Booking Hall; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
  • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 06:10 to 12:30
    Saturday - 07:10 to 13:30
    Sunday

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Located at the entrance to the platform
  • Penalty Fares SW
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Chandler's Ford ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons

• Local Taxis

  Chandlers Ford: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:

  Eastleigh	Phone 023 8065 1010
  Kays	Phone 023 8060 0046
  Handicabs	Phone 023 8261 5222

• Other transportation

  • Rail Replacement Services

    The Precinct bus stop on Bournemouth Road / Hurley Road / Winchester Road Roundabout.