Chelmsford Train Station

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Chelmsford Train Station

Address

Chelmsford station
Duke Street
Chelmsford
Essex
CM1 1HT

Ticket office opening hours:

SATURDAY
05:50:00 - 22:00:00
SUNDAY
07:00:00 - 23:00:00
WEEKDAYS
05:50:00 - 22:00:00

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Live Departures
Live Arrivals
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Time Destination Status Platform

Station facilities

  • Seated Area
  • Station Buffet
  • Toilets
  • Baby Change
  • Wi Fi
  • Atm Machine
  • Shops

Station overview

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Helpline Hours EVERYDAY
      08:00:00 - 20:00:00
    • Accessible Taxis Details of nearest taxis are shown on station information poster
    • Accesible Ticket Machine

    • Customer Help Point Assistance meeting point is the customer information office on the relevant platform.
    • Helpline We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here (https://www.nationalrail.co.uk/stations_destinations/passenger-assist.aspx title=).
    • Helpline Contact Details 0800 028 28 78
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note 08:00 - 20:00
    • Impared Access Ticket Gate

      Chelmsford station has Secure Station Acreditation

    • Step Free Access This station has step free access to both platforms via lifts.This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 (https://www.orr.gov.uk/media/10955 title=)
      Assistance meeting point is the customer information office on the relevant platform.
    • Step Free Access Coverage Whole Station
    • Staff Help Assistance is provided by station staff during the hours of train service operation. Booking is recommended.What assistance is available for customers using this station?
      Board and alight
      Ramp assistance
      Luggage (on and off train only)
      Ticket sale on board
      How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
      By speaking with a member of station staff
      By calling 0345 600 7245 (option 4)
      By selecting the help button on one of the ticket machines at this station
  • Cycle Storage

    • Availability No
    • Closed Circuit TV YES Yes
    • Cycle Hire: Note http://www.bikeandgo.co.uk/ (http://www.bikeandgo.co.uk/) Cycle Hub (10 Bike & Go bicycles)
    • Location

      There is a dedicated Cycle Point with free cycle parking, secure cycle parking, and premium cycle parking located in Park Road, opposite the station.

    • Note

    • Sheltered YES Yes
    • Spaces 960
    • Type
      Compounds
      Stands
  • Dining and Shopping

    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Chelmsford station (http://btwifi.com/find title=)
    • Telephone: Usage Type Cards And Coins
  • Parking

    • Car Parking Details Parking 1:
      Email: [email protected]
      Phone number: 0345 050 7080

      Operator Name: National Car Parks Ltd
      Name: Station Car Park
      Spaces: 137
      Charges:
      Off-peak: £7.00
      Daily: £9.50
      Weekly: £40.00
      Monthly: £144.00
      ThreeMonthly: £389.00
      Annual: £1,400.00
      Saturday: £6.37
      Sunday: £6.37
      Note:

      £10.00 Weekend fare (from 1000 Friday - 0400 Monday)

      £61.00 Flexi ticket



      Number Accessible Spaces: 5
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - Open 24 hours
      Saturday - Open 24 hours
      Sunday - Open 24 hours
      Url: https://www.ncp.co.uk/find-a-car-park/car-parks/chelmsford-station-g-anglia/

      Parking 2:
      Phone number: 0845 050 7080

      Operator Name: National Car Parks Ltd
      Name: Premium Bay
      Spaces: 7
      Charges:
      Annual: £2,230.00

      Number Accessible Spaces: 0
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Saturday - Open 24 hours
      Sunday - Open 24 hours
      Url: https://www.nationalrail.co.uk/

  • Restrooms

    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note

      There are male and female toilets located in the station buildings on Platform 1 (for trains towards London) and also on Platform 2 (for trains towards Colchester and Ipswich). An accessible toilet is available for radar key holders and is located on the ground floor, near the lifts. All toilets at this station are scheduled to be open at the following times:

      Monday - Friday 05:00 - 23:00Saturday 05:00 - 23:00Sunday 08:00 - 23:00

  • Station Information

    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property No
    • Post Box No
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property: URL https://www.greateranglia.co.uk/lost-property
    • Customer Service Note Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
      Closed on Christmas Day and Boxing Day.
    • Information Systems DepartureScreensArrivalScreensAnnouncements
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours SATURDAY
      05:50:00 - 22:00:00
      SUNDAY
      07:00:00 - 23:00:00
      WEEKDAYS
      05:50:00 - 22:00:00
  • Ticket Vending Hours

    • Ticket Vending Hours FRIDAY
      00:00:00 - 23:59:59
      MONDAY
      00:00:00 - 23:59:59
      SATURDAY
      00:00:00 - 23:59:59
      SUNDAY
      00:00:00 - 23:59:59
      THURSDAY
      00:00:00 - 23:59:59
      TUESDAY
      00:00:00 - 23:59:59
      WEDNESDAY
      00:00:00 - 23:59:59
  • Taxi Information

    • Availability YES Yes
    • Note There is a taxi rank outside the station.
  • Local Taxis

    Chelmsford: Rail Station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include:

    Allied Phone 01245 443232
    Associated Phone 01245 350000
    ABC Phone 01245 478100
  • Other transportation

    • Cycle Hire YES Yes
    • Rail Replacement Services Rail replacement bus services pick up and drop off at the bus stops on Victoria Road, by the station entrance.

Direct CrossCountry Routes

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