Chelmsford Train Station
Address
Chelmsford station
Duke Street
Chelmsford
Essex
CM1 1HT
Ticket office opening hours:
Monday - Friday - 05:50 to 22:00
Saturday - 05:50 to 22:00
Sunday - 07:00 to 23:00
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Station Buffet
- Toilets
- Baby Change
- Wi Fi
- Atm Machine
- Shops
Station overview
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Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impaired Access Staff YES Yes
- Impaired Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheelchairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
- Impaired Access Staff Help Hours Monday - Sunday - open 24h
-
Accessible Taxis
-
Accessible Ticket Machine
- Customer Help Point Assistance meeting point is the customer information office on the relevant platform.
- Helpline No
-
Helpline Contact Details
0800 028 28 78
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
08:00 - 20:00
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Impaired Access Ticket Gate
Chelmsford station has Secure Station Acreditation
-
Step Free Access
This station has step free access to both platforms via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the customer information office on the relevant platform.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Staff Help
.
-
Airport
- Availability YES Yes
-
Note
There are male and female toilets located in the station buildings on Platform 1 (for trains towards London) and also on Platform 2 (for trains towards Colchester and Ipswich). An accessible toilet is available for radar key holders and is located on the ground floor, near the lifts. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:00 - 23:00Saturday 05:00 - 23:00Sunday 08:00 - 23:00
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note First operates a network of frequent local bus routes around Chelmsford and to nearby towns. For route maps and timetables: www.firstgroup.com/ukbus (http://www.firstgroup.com/ukbus) Buy a Chelmsford PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the town. For details: www.plusbus.info (http://www.plusbus.info/) Bus stops are located outside the station on Duke Street.
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Cycle Storage
- Availability No
- Closed Circuit TV YES Yes
- Cycle Hire: Note http://www.bikeandgo.co.uk/ (http://www.bikeandgo.co.uk/) Cycle Hub (10 Bike & Go bicycles)
-
Location
There is a dedicated Cycle Point with free cycle parking, secure cycle parking, and premium cycle parking located in Park Road, opposite the station.
- Note
- Sheltered YES Yes
- Spaces 960
-
Type
Compounds
Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Chelmsford station (http://btwifi.com/find title=)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Parking 1:
Email: [email protected]
Phone number: 0330 123 5247
Operator Name: Saba Park Services U K Limited
Name: Station Car Park
Spaces: 137
Charges:
Off-peak: £7.00
Daily: £9.50
Weekly: £40.00
Monthly: £144.00
ThreeMonthly: £389.00
Annual: £1,400.00
Saturday: £6.37
Sunday: £6.37
Note:£10.00 Weekend fare (from 1000 Friday - 0400 Monday)
£61.00 Flexi ticket
Number Accessible Spaces: 5
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Friday - Open 24 hours
Saturday - Open 24 hours
Sunday - Open 24 hours
Url: https://www.sabaparking.co.uk
Parking 2:
Email: [email protected]
Phone number: 0330 123 5247
Operator Name: Saba Park Services U K Limited
Name: Premium Bay
Spaces: 7
Charges:
Annual: £2,230.00
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Saturday - Open 24 hours
Sunday - Open 24 hours
Url: https://www.sabaparking.co.uk
-
Car Parking Details
Parking 1:
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
There are male and female toilets located in the station buildings on Platform 1 (for trains towards London) and also on Platform 2 (for trains towards Colchester and Ipswich). An accessible toilet is available for radar key holders and is located on the ground floor, near the lifts. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:00 - 23:00Saturday 05:00 - 23:00Sunday 08:00 - 23:00
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property No
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room No
- Lost Property: URL https://www.greateranglia.co.uk/lost-property
-
Customer Service Note
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day. - Information Systems DepartureScreensArrivalScreensAnnouncements
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 05:50 to 22:00
Saturday - 05:50 to 22:00
Sunday - 07:00 to 23:00
-
Ticket Office Hours
Monday - Friday - 05:50 to 22:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note As part of the station improvement works there is a temporary ticket office open at the West entrance. Please note that this temporary ticket office will close at 2100 hrs each evening.
- Penalty Fares LE
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: Yeshttps://www.greateranglia.co.uk/tickets-fares/find-right-ticket-you/season-tickets/smartcard
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Ticket Vending Hours
-
Ticket Vending Hours
FRIDAY
00:00:00 - 23:59:59
MONDAY
00:00:00 - 23:59:59
SATURDAY
00:00:00 - 23:59:59
SUNDAY
00:00:00 - 23:59:59
THURSDAY
00:00:00 - 23:59:59
TUESDAY
00:00:00 - 23:59:59
WEDNESDAY
00:00:00 - 23:59:59
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Ticket Vending Hours
FRIDAY
-
Taxi Information
- Availability YES Yes
- Note There is a taxi rank outside the station.
-
Local Taxis
Chelmsford: Rail Station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include:
Allied Phone 01245 443232 Associated Phone 01245 350000 ABC Phone 01245 478100
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Other transportation
- Cycle Hire YES Yes
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Rail Replacement Services
Rail replacement bus services pick up and drop off at the bus stops on Victoria Road, by the station entrance.
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
