Chertsey Train Station

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Chertsey Train Station

Address

Chertsey station
Guildford Street
Chertsey
Surrey
KT16 9BG

Ticket office opening hours:

SATURDAY
10:00:00 - 13:00:00
WEEKDAYS
06:30:00 - 12:00:00

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Live Departures
Live Arrivals
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Time Destination Status Platform

Station facilities

  • Seated Area
  • Wi Fi

Station overview

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff No
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Accesible Ticket Machine All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
    • Customer Help Point Customer Help points are located on every platform
    • Helpline Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by station staff during the morning peak, and at all other times by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isnt always possible so do not worry if you havent booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
    • Helpline Contact Details 0800 5282100
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note 24 hours a day, except Christmas Day and Boxing Day
    • Impared Mobility Set Down

      Not available

    • National Key Toilets

      N/A

    • Step Free Access Step-free category B1 Station. Level access to Platform 1 (for trains towards Weybridge). Step-free access to Platform 2 (for trains towards Virginia Water) via separate entrance and short ramp at approx 1:9 gradient. Step-free access between platforms via level crossing (full barrier).
    • Step Free Access Coverage Partial Station
  • Cycle Storage

    • Availability No
    • Closed Circuit TV YES Yes
    • Sheltered YES Yes
    • Spaces 16
    • Type Racks
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi

  • Parking

    • Car Parking Details
      Name: Chertsey Car Park
      Spaces: 19
      Charges:
      Off-peak: £3.00
      PerHour: £1.00
      Daily: £6.00
      Weekly: £23.90
      Monthly: £83.60
      ThreeMonthly: £250.80
      Annual: £836.00
      Saturday: £3.00
      Sunday: £3.00
      Note:

      RingGo Code 77467.

      Hourly rate available from 1200 from RingGo ONLY.

      Bank Holiday £3.00.

      Off-Peak from 1200 Monday to Friday.

      Blue Badge parking

      Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.

      Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.

      Register for Complimentary Blue Badge Parking.



      Number Accessible Spaces: 1
      Accessible Spaces Note:

      Parking is chargeable for all vehicles except registered Blue Badge holders.


      Accessible Car Park Equipment: No
      Cctv: No
  • Restrooms

    • Toilets No
    • Baby Change No
  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property No
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property WEEKDAYS
      07:30:00 - 19:00:00
    • Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
    • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
    • Information Systems DepartureScreens
    • Lost Property Note Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Chertsey.
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours SATURDAY
      10:00:00 - 13:00:00
      WEEKDAYS
      06:30:00 - 12:00:00
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note At the station entrance near to booking hall
    • Penalty Fares SW
    • Smartcard Notes Chertsey ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons.
  • Ticket Vending Hours

    • Ticket Vending Hours FRIDAY
      00:00:00 - 23:59:59
      MONDAY
      00:00:00 - 23:59:59
      SATURDAY
      00:00:00 - 23:59:59
      SUNDAY
      00:00:00 - 23:59:59
      THURSDAY
      00:00:00 - 23:59:59
      TUESDAY
      00:00:00 - 23:59:59
      WEDNESDAY
      00:00:00 - 23:59:59
  • Taxi Information

    • Note YES Yes
  • Local Taxis

    Chertsey: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

    A1 Phone 01932 566999
    Thames Cars Phone 01932 565757
    A and C Phone 01932 570170
  • Other transportation

    • Rail Replacement Services Eastworth RoadBus Stop B: buses towards Virginia Water.
      Bus Stop C: Buses towards Weybridge and Woking.

Direct CrossCountry Routes

Get live information on direct CrossCountry routes.