Chertsey Train Station

Address

Chertsey station
Guildford Street
Chertsey
Surrey
KT16 9BG

Ticket office opening hours:

Monday - Friday - 06:30 to 12:00
Saturday - 10:00 to 13:00
Sunday

Get directions

Live Departures

Live Arrivals

Update

Time	Destination	Status	Platform

Station facilities

Seated Area
Wi Fi

Station overview

Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impaired Access Staff No
- Impaired Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheelchairs Available No
- Impaired Access Helpline Hours Monday - Friday - open 24h
  Saturday - open 24h
  Sunday - open 24h
- Accessible Ticket Machine
  All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Customer Help Point Customer Help points are located on every platform
- Helpline No
- Helpline Contact Details
  0800 5282100
- Helpline Contact URL https://www.nationalrail.co.uk/
- Helpline Open Note
  24 hours a day, except Christmas Day and Boxing Day
- Impaired Mobility Set Down
  Not available
- National Key Toilets
  N/A
- Step Free Access
  Step-free category B1 Station. Level access to Platform 1 (for trains towards Weybridge). Step-free access to Platform 2 (for trains towards Virginia Water) via separate entrance and short ramp at approx 1:9 gradient. Step-free access between platforms via level crossing (full barrier).
  
  Coverage: partial Station
- Step Free Access Coverage Partial Station

Airport
- Availability No

Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/

Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/CHY.pdf)

Cycle Storage
- Availability No
- Closed Circuit TV YES Yes
- Sheltered YES Yes
- Spaces 16
- Type Racks

Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No

Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Chertsey station (https://www.btwifi.co.uk/find/?search=KT16+9BG title=)
- Telephone: Usage Type Cards And Coins

Parking
- Car Parking Details Parking 1:
  
  Name: Chertsey Car Park
  Spaces: 19
  Charges:
  Off-peak: £3.00
  PerHour: £1.00
  Daily: £6.00
  Weekly: £23.90
  Monthly: £83.60
  ThreeMonthly: £250.80
  Annual: £836.00
  Saturday: £3.00
  Sunday: £3.00
  Note:
  RingGo Code 77467.
  Hourly rate available from 1200 from RingGo ONLY.
  Bank Holiday £3.00.
  Off-Peak from 1200 Monday to Friday.
  Blue Badge parking
  Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
  Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
  Register for Complimentary Blue Badge Parking.
  
  Number Accessible Spaces: 1
  Accessible Spaces Note:
  Parking is chargeable for all vehicles except registered Blue Badge holders.
  
  Accessible Car Park Equipment: No
  Cctv: No
  
  Parking 2:
  
  Name: Chertsey Car Park - from 18 October 2026
  Spaces: 0
  Charges:
  Off-peak: £4.20
  PerHour: £1.10
  Daily: £6.30
  Weekly: £25.10
  Monthly: £87.80
  ThreeMonthly: £263.40
  Annual: £878.00
  Saturday: £4.20
  Sunday: £4.20
  Note:
  RingGo Code 77467.
  Hourly rate available from 1200 Monday to Friday and all day Saturday and Sunday from ScanPay and RingGo ONLY.
  Bank Holiday £4.20.
  Off-Peak from 1200 Monday to Friday.
  Blue Badge parking
  Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
  Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
  Register for Complimentary Blue Badge Parking.
  
  Number Accessible Spaces: 0
  Accessible Spaces Note:
  Parking is chargeable for all vehicles except registered Blue Badge holders.
  
  Accessible Car Park Equipment: No
  Cctv: No

Restrooms
- Toilets No
- Baby Change No

Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property No
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room No
- Lost Property WEEKDAYS
  07:30:00 - 19:00:00
- Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
- Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
- Information Systems DepartureScreens
- Lost Property Note Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Chertsey.
- Staffing Level YES Yes

Ticketing Hours
- Ticket Office Hours Monday - Friday - 06:30 to 12:00
  Saturday - 10:00 to 13:00
  Sunday

Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note At the station entrance near to booking hall
- Penalty Fares SW
- Smartcard Notes Smartcard Issued: No
  Smartcard Validator: Yes
  Chertsey ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons.

Ticket Vending Hours
- Ticket Vending Hours FRIDAY
  00:00:00 - 23:59:59
  MONDAY
  00:00:00 - 23:59:59
  SATURDAY
  00:00:00 - 23:59:59
  SUNDAY
  00:00:00 - 23:59:59
  THURSDAY
  00:00:00 - 23:59:59
  TUESDAY
  00:00:00 - 23:59:59
  WEDNESDAY
  00:00:00 - 23:59:59

Taxi Information
- Note YES Yes

Local Taxis

Chertsey: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:


A1	Phone 01932 566999
Thames Cars	Phone 01932 565757
A and C	Phone 01932 570170

Other transportation
- Rail Replacement Services
  Eastworth Road
  Bus Stop B: buses towards Virginia Water.
  Bus Stop C: Buses towards Weybridge and Woking.

Direct CrossCountry Routes

Get live information on direct CrossCountry routes.

Chertsey Train Station

Chertsey Train Station

Address

Ticket office opening hours:

Station facilities

Station overview

Accessibility

Airport

Baggage Services

Bus information

Cycle Storage

Dining and Shopping

Phones, Internet & Wi-fi

Parking

Restrooms

Station Information

Ticketing Hours

Ticketing Services & Information

Ticket Vending Hours

Taxi Information

Local Taxis

Other transportation

Direct CrossCountry Routes

Useful Links