Cheshunt Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impaired Access Staff YES Yes
  • Impaired Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheelchairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Saturday - 06:00 to 22:45
    Sunday - 07:45 to 20:00
  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Customer Help Point Help points available on each platform.
  • Helpline No
  • Helpline Contact Details

    0800 028 28 78

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note

    08:00 - 20:00

    
    
  • Impaired Access Ticket Gate

    Cheshunt station has Secure Station Acreditation

  • Step Free Access

    This station has step free access to both platforms from either side of Windmill Lane Level Crossing, approximately 75 metres walking route from one to the other. A stepped footbridge exists between platforms.

    This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

    Assistance meeting point is the Ticket Office.

    
    Coverage: partial Station
  • Step Free Access Coverage Partial Station
  • Staff Help

    On station

• Airport

  • Availability YES Yes
  • Note

    The accessible toilets are located on the concourse and available during staffing hours, key available from ticket office

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Buses operate from outside the station. Cheshunt is a PlusBus location click here (http://www.plusbus.info/pdfs/PB1002.pdf title=Cheshunt PlusBus Map ) to see the PlusBus map  

• Cycle Storage

  • Availability No
  • Closed Circuit TV YES Yes
  • Location

    Platform

  • Sheltered YES Yes
  • Spaces 78
  • Type
    Stands
    Racks

• Dining and Shopping

  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Cheshunt station (https://www.btwifi.co.uk/find/?search=EN8+9AQ title=)
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details Parking 1:
    Email: [email protected]
    Phone number: 0330 123 5247
    
    Operator Name: Saba Park Services U K Limited
    Name: Station Car Park
    Spaces: 171
    Charges:
    Off-peak: £13.00
    Daily: £13.00
    Weekly: £50.00
    Monthly: £180.00
    ThreeMonthly: £486.00
    Annual: £1,750.00
    Saturday: £8.70
    Sunday: £8.70
    Note:

    £13.00 Weekend fare (from 1000 Friday - 0400 Monday)

    £83 Flexi ticket

    
    
    Number Accessible Spaces: 10
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - Open 24 hours
    Saturday - Open 24 hours
    Sunday - Open 24 hours
    Url: https://www.sabaparking.co.uk
    
    Parking 2:
    Email: [email protected]
    Phone number: 0330 123 5247
    
    Operator Name: Saba Park Services U K Limited
    Name: Premier Car Park
    Spaces: 0
    Charges:
    Annual: £2,730.00
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Saturday - Open 24 hours
    Sunday - Open 24 hours
    Url: https://www.sabaparking.co.uk
    
    

• Restrooms

  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    The accessible toilets are located on the concourse and available during staffing hours, key available from ticket office

• Station Information

  • ATM YES Yes
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property: URL https://www.greateranglia.co.uk/lost-property
  • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
    Closed on Christmas Day and Boxing Day.
  • Information Systems DepartureScreensArrivalScreensAnnouncements
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 06:15 to 19:45
    Saturday - 06:15 to 19:45
    Sunday - 08:15 to 15:40

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares LE
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Tickets can be collected on Smartcard at this station

• Ticket Vending Hours

  • Ticket Vending Hours FRIDAY
    00:00:00 - 23:59:59
    MONDAY
    00:00:00 - 23:59:59
    SATURDAY
    00:00:00 - 23:59:59
    SUNDAY
    00:00:00 - 23:59:59
    THURSDAY
    00:00:00 - 23:59:59
    TUESDAY
    00:00:00 - 23:59:59
    WEDNESDAY
    00:00:00 - 23:59:59

• Taxi Information

  • Availability YES Yes
  • Note out of station turn left

• Local Taxis

  Cheshunt: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

  Station Cars	Phone 01992 637004
  All Night	Phone 07947 016726
  Burycar	Phone 01992 419655

• Other transportation

  • Rail Replacement Services

    London Overground substitute buses only, bus stop outside station entrance.