Cheshunt Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours EVERYDAY
    08:00:00 - 20:00:00
  • Impaired Access Staff Help Hours FRIDAY
    06:00:00 - 22:45:00
    MONDAY
    06:00:00 - 22:45:00
    SATURDAY
    06:00:00 - 22:45:00
    SUNDAY
    07:45:00 - 20:00:00
    THURSDAY
    06:00:00 - 22:45:00
    TUESDAY
    06:00:00 - 22:45:00
    WEDNESDAY
    06:00:00 - 22:45:00
  • Accessible Taxis Details of nearest taxis are shown on station information poster
  • Customer Help Point Help points available on each platform.
  • Helpline We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here (https://www.nationalrail.co.uk/stations_destinations/passenger-assist.aspx title=).
  • Helpline Contact Details 0800 028 28 78
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note 08:00 - 20:00
  • Impared Access Ticket Gate

    Cheshunt station has Secure Station Acreditation

  • Step Free Access This station has step free access to both platforms from either side of Windmill Lane Level Crossing, approximately 75 metres walking route from one to the other. A stepped footbridge exists between platforms.This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 (https://www.orr.gov.uk/media/10955 title=)
    Assistance meeting point is the Ticket Office.
  • Step Free Access Coverage Partial Station
  • Staff Help Driver only operated services. Assistance at this station is provided by a staff member during below hours hours. Outside of these hours it is recommended that customers use Broxbourne (4 miles north) for trains to London or Cambridge. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Buses operate from outside the station. Cheshunt is a PlusBus location click here (http://www.plusbus.info/pdfs/PB1002.pdf title=Cheshunt PlusBus Map ) to see the PlusBus map  

• Cycle Storage

  • Availability No
  • Closed Circuit TV YES Yes
  • Location

    Platform

  • Sheltered YES Yes
  • Spaces 78
  • Type
    Stands
    Racks

• Dining and Shopping

  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Cheshunt station (https://www.btwifi.co.uk/find/?search=EN8+9AQ title=)
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details Parking 1:
    Email: [email protected]
    
    Operator Name: National Car Parks Ltd
    Name: Station Car Park
    Spaces: 171
    Charges:
    Off-peak: £13.00
    Daily: £13.00
    Weekly: £50.00
    Monthly: £180.00
    ThreeMonthly: £486.00
    Annual: £1,750.00
    Saturday: £8.70
    Sunday: £8.70
    Note:

    £13.00 Weekend fare (from 1000 Friday - 0400 Monday)

    £83 Flexi ticket

    
    
    Number Accessible Spaces: 10
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - Open 24 hours
    Saturday - Open 24 hours
    Sunday - Open 24 hours
    Url: http://www.ncp.co.uk
    
    Parking 2:
    Phone number: 0845 050 7080
    
    Operator Name: National Car Parks Ltd
    Name: Premier Car Park
    Spaces: 0
    Charges:
    Annual: £2,730.00
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Saturday - Open 24 hours
    Sunday - Open 24 hours
    Url: https://www.nationalrail.co.uk/
    
    

• Restrooms

  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    The accessible toilets are located on the concourse and available during staffing hours, key available from ticket office

• Station Information

  • ATM YES Yes
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property: URL https://www.greateranglia.co.uk/lost-property
  • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
    Closed on Christmas Day and Boxing Day.
  • Information Systems DepartureScreensArrivalScreensAnnouncements
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours SATURDAY
    06:15:00 - 19:45:00
    SUNDAY
    08:15:00 - 15:40:00
    WEEKDAYS
    06:15:00 - 19:45:00

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares LE
  • Smartcard Notes Tickets can be collected on Smartcard at this station

• Ticket Vending Hours

  • Ticket Vending Hours FRIDAY
    00:00:00 - 23:59:59
    MONDAY
    00:00:00 - 23:59:59
    SATURDAY
    00:00:00 - 23:59:59
    SUNDAY
    00:00:00 - 23:59:59
    THURSDAY
    00:00:00 - 23:59:59
    TUESDAY
    00:00:00 - 23:59:59
    WEDNESDAY
    00:00:00 - 23:59:59

• Taxi Information

  • Availability YES Yes
  • Note out of station turn left

• Local Taxis

  Cheshunt: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

  Station Cars	Phone 01992 637004
  All Night	Phone 07947 016726
  Burycar	Phone 01992 419655

• Other transportation

  • Rail Replacement Services London Overground substitute buses only, bus stop outside station entrance.