Christchurch Train Station
Address
Christchurch station
Stour Road
Christchurch
Dorset
BH23 1PL
Ticket office opening hours:
SATURDAY
07:00:00 - 14:00:00
SUNDAY
08:45:00 - 12:45:00
WEEKDAYS
06:00:00 - 12:55:00
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Toilets
- Wi Fi
Station overview
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Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff No
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop YES Yes
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Accesible Ticket Machine All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Customer Help Point Customer Help points are located on every platform
- Helpline Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isnt always possible so do not worry if you havent booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives.
- Helpline Contact Details 0800 5282100
- Helpline Contact URL https://www.nationalrail.co.uk/
- Helpline Open Note 24 hours a day, except Christmas Day and Boxing Day
-
National Key Toilets
Platform 2
- Step Free Access Step-free category B2 station - This station has level access from the main entrance and car park to Platform 2 (for trains towards Weymouth). There is level access from Clarendon Road to Platform 1 (for trains towards London Waterloo) via a separate entrance. The step-free route between platforms is approximately 475m via the street.
- Step Free Access Coverage Partial Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/CHR.pdf)
-
Cycle Storage
- Availability No
- Closed Circuit TV YES Yes
- Cycle Hire: Note Located next to north and south side station entrances. Operated by Beryl. For more information: Bike and scooter hire in Dorset - Bournemouth, Christchurch and Poole | Beryl (https://beryl.cc/scheme/bournemouth-christchurch-and-poole title=)
-
Note
2 lockers plus an additional 120 cycle spaces
- Sheltered YES Yes
- Spaces 44
-
Type
Lockers
Stands
Racks
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Christchurch station
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Name: Christchurch Car Park
Spaces: 65
Charges:
Off-peak: £3.30
PerHour: £1.10
Daily: £6.60
Weekly: £26.30
Monthly: £92.00
ThreeMonthly: £276.00
Annual: £920.00
Saturday: £3.30
Sunday: £3.30
Note:RingGo Code 77495.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £3.30.
Off-Peak from 1200 Monday to Friday.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
Register for Complimentary Blue Badge Parking.
Number Accessible Spaces: 2
Accessible Spaces Note:Parking is chargeable for all vehicles except registered Blue Badge holders.
Accessible Car Park Equipment: No
Cctv: No
-
Car Parking Details
-
Restrooms
- Toilets YES Yes
- Baby Change No
-
Toilets Note
The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property No
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room No
-
Lost Property
WEEKDAYS
07:30:00 - 19:00:00 - Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
- Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
- Information Systems DepartureScreens
- Lost Property Note Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Christchurch.
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
SATURDAY
07:00:00 - 14:00:00
SUNDAY
08:45:00 - 12:45:00
WEEKDAYS
06:00:00 - 12:55:00
-
Ticket Office Hours
SATURDAY
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note Outside entrance to Ticket Office
- Penalty Fares SW
- Smartcard Notes Christchurch ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons
-
Ticket Vending Hours
-
Ticket Vending Hours
FRIDAY
00:00:00 - 23:59:59
MONDAY
00:00:00 - 23:59:59
SATURDAY
00:00:00 - 23:59:59
SUNDAY
00:00:00 - 23:59:59
THURSDAY
00:00:00 - 23:59:59
TUESDAY
00:00:00 - 23:59:59
WEDNESDAY
00:00:00 - 23:59:59
-
Ticket Vending Hours
FRIDAY
-
Local Taxis
Christchurch: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:
Chritax Phone 01202 470000 Radio Cabs Phone 01202 484848 Priory Phone 01202 474444
-
Other transportation
- Rail Replacement Services Stour Road bus stop outside of station
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
