Clacton-on-Sea Train Station

qtt-img

Clacton-on-Sea Train Station

Address

Clacton-on-Sea station
Skelmersdale Road
Clacton-on-Sea
Essex
CO15 6PU

Ticket office opening hours:

Monday - Friday - 05:15 to 18:00
Saturday - 05:15 to 18:00
Sunday - 07:15 to 16:30

Get directions
Live Departures
Live Arrivals
Update
Time Destination Status Platform

Station facilities

  • Seated Area
  • Station Buffet
  • Toilets
  • Baby Change
  • Telephones
  • Wi Fi
  • Post Box
  • Atm Machine
  • Shops

Station overview

  • Accessibility

    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impaired Access Staff YES Yes
    • Impaired Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheelchairs Available YES Yes
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Monday - Friday - 05:15 to 18:00
      Saturday - 05:15 to 18:00
      Sunday - 07:15 to 16:30
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster

    • Customer Help Point Help points can be found at the following location(s):Fixed to the wall of the station building that faces on to the concourse, near the customer toilets
    • Helpline No
    • Helpline Contact Details

      0800 028 28 78


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      08:00 - 20:00


    • Nearest Stations with Facilities COL
    • Step Free Access

      This station has step free access to all platforms.

      This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

      Assistance meeting point is the ticket office.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      Assistance at this station is provided by a staff member during ticket office opening hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.

      What assistance is available for customers using this station?

      • Board and alight
      • Ramp assistance
      • Luggage (on and off train only)
      • Ticket sale on board

      How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

      • By speaking with a member of station staff
      • By calling 0345 600 7245 (option 4)
      • By selecting the help button on the ticket machine at this station
      • By using the Help Point at this station
  • Airport

    • Availability YES Yes
    • Note

      The toilets are located in the station building and can be accessed from the station concourse. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:

      Monday - Friday 05:15 - 17:30Saturday 05:15 - 17:30Sunday 07:15 - 16:00

  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Local bus services stop outside the station. Clacton On Sea is a PlusBus location click here (http://www.plusbus.info/pdfs/PB0049.pdf title=Clacton On Sea PlusBus Map ) to see the PlusBus map
  • Cycle Storage

    • Availability No
    • Closed Circuit TV YES Yes
    • Cycle Hire: Note margin: 0in 0in 0pt;Bike & Go bicycles available for hire. More details: http://www.bikeandgo.co.uk/ (http://bikeandgo.co.uk/)
    • Location

      There are 24 cycle stands on the station concourse adjacent to Platform 2, and a secure cycle parking compound providing 60 spaces is also located on the station concourse, opposite the doors that lead to / from the booking hall. The secure cycle parking area requires smartcard access - please speak with station staff for further details.

    • Note There are 30 cycle racks available on the concourse, plus a secure 60-space cycle compound (key fob required, speak to station staff for availability).
    • Sheltered YES Yes
    • Spaces 108
    • Type
      Compounds
      Stands
  • Dining and Shopping

    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Clacton on Sea station (https://www.btwifi.co.uk/find/?search=CO15+6PU title=)
    • Telephone: Usage Type Cards And Coins
  • Parking

    • Car Parking Details Email: [email protected]
      Phone number: 0330 123 5247

      Operator Name: Saba Park Services U K Limited
      Name: Station Car Park
      Spaces: 39
      Charges:
      Off-peak: £7.50
      Daily: £7.50
      Weekly: £28.25
      Monthly: £120.00
      ThreeMonthly: £345.00
      Annual: £1,203.00
      Saturday: £3.75
      Sunday: £3.75

      Number Accessible Spaces: 4
      Accessible Car Park Equipment: Yes
      Cctv: Yes
      Open:
      Monday - Friday - Open 24 hours
      Saturday - Open 24 hours
      Sunday - Open 24 hours
      Url: https://www.sabaparking.co.uk
  • Restrooms

    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note

      The toilets are located in the station building and can be accessed from the station concourse. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:

      Monday - Friday 05:15 - 17:30Saturday 05:15 - 17:30Sunday 07:15 - 16:00

  • Station Information

    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property No
    • Post Box YES Yes
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property: URL https://www.greateranglia.co.uk/lost-property
    • Customer Service Note Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
      Closed on Christmas Day and Boxing Day.
    • Information Systems DepartureScreensAnnouncements
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 05:15 to 18:00
      Saturday - 05:15 to 18:00
      Sunday - 07:15 to 16:30
  • Ticket Vending Hours

    • Ticket Vending Hours FRIDAY
      00:00:00 - 23:59:59
      MONDAY
      00:00:00 - 23:59:59
      SATURDAY
      00:00:00 - 23:59:59
      SUNDAY
      00:00:00 - 23:59:59
      THURSDAY
      00:00:00 - 23:59:59
      TUESDAY
      00:00:00 - 23:59:59
      WEDNESDAY
      00:00:00 - 23:59:59
  • Local Taxis

    Clacton-on-Sea: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

    Aero Phone 01255 222288
    Crossway Phone 01255 427070
    DJ Phone 01255 820123
  • Other transportation

    • Cycle Hire YES Yes
    • Rail Replacement Services

      Rail replacement bus services pick up and drop off at the station forecourt, at the front of the station.

Direct CrossCountry Routes

Get live information on direct CrossCountry routes.