Address
Colchester [North] station
Station Approach Road
Colchester
Essex
CO1 1XD
Ticket office opening hours:
Monday - Friday - 05:00 to 22:00
Saturday - 05:30 to 21:00
Sunday - 06:00 to 21:00
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Station Buffet
- Toilets
- Baby Change
- Telephones
- Wi Fi
- Post Box
- Atm Machine
- Shops
Station overview
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points No
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate
- Impaired Accessible Ticket Machines YES Yes
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
- Impaired Access Staff Help Hours Monday - Sunday - open 24h
-
Accessible Taxis
Details of nearest taxis are shown on station information poster
- Customer Help Point Help points available in the subway and on platform 1.
- Helpline
-
Helpline Contact Details
0800 028 28 78
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
08:00 - 20:00
-
Impared Access Ticket Gate
Colchester station has Secure Station Acreditation
-
Step Free Access
This station has step free access to all platforms. However, customers with restricted mobility are advised to arrive on the London bound side of the station (which is accessed via the entrance off Station Way, before the railway bridge), as the lifts are quicker and easier to operate than the chair lift in the Ipswich / Norwich bound ticket hall. The chair lift is restricted to manual wheelchair users only with a maximum combined weight of 225kg. Please note that it is quite a long and steep walking route to get from one side of the station to the other.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the customer information office on Platform 4.
Coverage: partial Station - Step Free Access Coverage Whole Station
- Staff Help
-
Airport
- Availability YES Yes
- Note Express CoachLink to Stansted Airport runs from outside the ticket office building. Further information: 0845 748 4950 (UK only)
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Colchester & Wivenhoe is a PlusBus location click here (http://www.plusbus.info/sites/default/files/pdfs/Colchester.pdf title=Colchester PlusBus Map ) to see the PlusBus map
-
Cycle Storage
- Availability
- Closed Circuit TV
- Cycle Hire: Note margin: 0in 0in 0pt;Bike & Go bicycles available for hire. More details: http://www.bikeandgo.co.uk/ (http://bikeandgo.co.uk/)
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Colchester station (http://btwifi.com/find)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Parking 1:
Email: [email protected]
Phone number: 0345 050 7080
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 931
Charges:
Off-peak: £10.00
PerHour: £1.00
Daily: £12.00
Weekly: £48.00
Monthly: £190.00
ThreeMonthly: £535.00
Annual: £1,880.00
Saturday: £5.45
Sunday: £5.45
Note:£10.45 Weekend fare (from 1000 Friday - 0400 Monday)
£85.00 Flexi ticket
Number Accessible Spaces: 18
Accessible Spaces Note:7 accessible parking spaces in the main car park by the front of the station.
11 accessible parking spaces by the London-bound station entrance.
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Monday - Friday - Open 24 hours
Saturday - Open 24 hours
Sunday - Open 24 hours
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/colchester-station-g-anglia/
Parking 2:
Phone number: 0845 050 7080
Operator Name: National Car Parks
Name: Premium Bays
Spaces: 4
Charges:
Annual: £2,350.00
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Saturday - Open 24 hours
Sunday - Open 24 hours
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
Parking 1:
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
There are male and female toilets located in the station buildings on Platforms 1 and 2, and also on Platforms 3 and 4, just next to the steps that lead to/from the underpass. Accessible toilets are available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 04:00 - 00:30Saturday 04:00 - 00:30Sunday 06:00 - 00:30
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property
- Post Box YES Yes
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room
- Lost Property: URL https://www.greateranglia.co.uk/lost-property
- Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Staffing Level YES Yes
-
Subway/transit
- Metro: Availability No
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 05:00 to 22:00
Saturday - 05:30 to 21:00
Sunday - 06:00 to 21:00
-
Ticket Office Hours
Monday - Friday - 05:00 to 22:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
-
Penalty Fares
Train Operator: LE
Url: https://www.greateranglia.co.uk/tickets-fares/penalty-fares
-
Taxi Information
- Availability YES Yes
- Note Taxi rank at both entrances.
-
Local Taxis
Colchester: Rail Station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include:
Five Sevens Phone 01206 577777 524 Phone 01206 524524 Hawaii Five O Phone 01206 543210
-
Other transportation
- Cycle Hire YES Yes
-
Rail Replacement Services
Rail replacement bus services pick up and drop off at the bus stops on the station forecourt, outside the main station entrance.
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
