Colchester Train Station
Address
Colchester [North] station
Station Approach Road
Colchester
Essex
CO1 1XD
Ticket office opening hours:
SATURDAY
05:30:00 - 21:00:00
SUNDAY
06:00:00 - 21:00:00
WEEKDAYS
05:00:00 - 22:00:00
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Station Buffet
- Toilets
- Baby Change
- Telephones
- Wi Fi
- Post Box
- Atm Machine
- Shops
Station overview
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points No
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop YES Yes
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Helpline Hours
EVERYDAY
08:00:00 - 20:00:00 - Accessible Taxis Details of nearest taxis are shown on station information poster
- Customer Help Point Help points available in the subway and on platform 1.
- Helpline We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here (https://www.nationalrail.co.uk/stations_destinations/passenger-assist.aspx title=).
- Helpline Contact Details 0800 028 28 78
- Helpline Contact URL https://www.nationalrail.co.uk/
- Helpline Open Note 08:00 - 20:00
-
Impared Access Ticket Gate
Colchester station has Secure Station Acreditation
-
Step Free Access
This station has step free access to all platforms. However, customers with restricted mobility are advised to arrive on the London bound side of the station (which is accessed via the entrance off Station Way, before the railway bridge), as the lifts are quicker and easier to operate than the chair lift in the Ipswich / Norwich bound ticket hall. The chair lift is restricted to manual wheelchair users only with a maximum combined weight of 225kg. Please note that it is quite a long and steep walking route to get from one side of the station to the other. This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 (https://www.orr.gov.uk/media/10955 title=)
Assistance meeting point is the customer information office on Platform 4. - Step Free Access Coverage Partial Station
- Staff Help
-
Airport
- Availability YES Yes
- Note Express CoachLink to Stansted Airport runs from outside the ticket office building. Further information: 0845 748 4950 (UK only)
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Colchester & Wivenhoe is a PlusBus location click here (http://www.plusbus.info/sites/default/files/pdfs/Colchester.pdf title=Colchester PlusBus Map ) to see the PlusBus map
-
Cycle Storage
- Availability No
- Closed Circuit TV YES Yes
- Cycle Hire: Note margin: 0in 0in 0pt;Bike & Go bicycles available for hire. More details: http://www.bikeandgo.co.uk/ (http://bikeandgo.co.uk/)
-
Location
There are 27 cycle stands and 60 cycle parking spaces located at the front of the main station carpark, near the taxi rank, along with a secure cycle parking compound providing 101 spaces. Opposite the entrance to the other side of the station (for trains towards London), there are 96 cycle parking spaces next to the accessible car parking bays, a further 20 cycle parking spaces further down the access road, and another secure cycle parking compound providing 144 spaces is next to the station building, adjacent to Platforms 4 and 5. The secure cycle parking areas require smartcard access - please speak with station staff for further details.
- Sheltered YES Yes
- Spaces 576
-
Type
Compounds
Stands
Racks
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Colchester station (http://btwifi.com/find title=)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Parking 1:
Email: [email protected]
Phone number: 0330 123 5247
Operator Name: Saba Park Services U K Limited
Name: Station Car Park
Spaces: 931
Charges:
Off-peak: £11.00
PerHour: £1.20
Daily: £13.00
Weekly: £50.00
Monthly: £180.00
ThreeMonthly: £486.00
Annual: £1,750.00
Saturday: £8.40
Sunday: £8.40
Note:£12.60 Weekend fare (from 1000 Friday - 0400 Monday)
£83.00 Flexi ticket
Number Accessible Spaces: 18
Accessible Spaces Note:7 accessible parking spaces in the main car park by the front of the station.
11 accessible parking spaces by the London-bound station entrance.
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Monday - Friday - Open 24 hours
Saturday - Open 24 hours
Sunday - Open 24 hours
Url: https://www.sabaparking.co.uk
Parking 2:
Email: [email protected]
Phone number: 0330 123 5247
Operator Name: Saba Park Services U K Limited
Name: Premium Bays
Spaces: 4
Charges:
Annual: £2,730.00
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Saturday - Open 24 hours
Sunday - Open 24 hours
Url: https://www.sabaparking.co.uk
-
Car Parking Details
Parking 1:
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
There are male and female toilets located in the station buildings on Platforms 1 and 2, and also on Platforms 3 and 4, just next to the steps that lead to/from the underpass. Accessible toilets are available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 04:00 - 00:30Saturday 04:00 - 00:30Sunday 06:00 - 00:30
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property No
- Post Box YES Yes
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room No
- Lost Property: URL https://www.greateranglia.co.uk/lost-property
-
Customer Service Note
Monday-Saturday 08:00-20:00Sunday 10:00-20:00
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day. - Information Systems DepartureScreensAnnouncements
- Staffing Level YES Yes
-
Subway/transit
- Metro: Availability No
-
Ticketing Hours
-
Ticket Office Hours
SATURDAY
05:30:00 - 21:00:00
SUNDAY
06:00:00 - 21:00:00
WEEKDAYS
05:00:00 - 22:00:00
-
Ticket Office Hours
SATURDAY
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
-
Penalty Fares
Train Operator: LE
Url: https://www.greateranglia.co.uk/tickets-fares/penalty-fares - Smartcard Notes https://www.greateranglia.co.uk/tickets-fares/find-right-ticket-you/season-tickets/smartcard (https://www.greateranglia.co.uk/tickets-fares/find-right-ticket-you/season-tickets/smartcard title=)
-
Ticket Vending Hours
-
Ticket Vending Hours
FRIDAY
00:00:00 - 23:59:59
MONDAY
00:00:00 - 23:59:59
SATURDAY
00:00:00 - 23:59:59
SUNDAY
00:00:00 - 23:59:59
THURSDAY
00:00:00 - 23:59:59
TUESDAY
00:00:00 - 23:59:59
WEDNESDAY
00:00:00 - 23:59:59
-
Ticket Vending Hours
FRIDAY
-
Taxi Information
- Availability YES Yes
- Note Taxi rank at both entrances.
-
Local Taxis
Colchester: Rail Station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include:
Five Sevens Phone 01206 577777 524 Phone 01206 524524 Hawaii Five O Phone 01206 543210
-
Other transportation
- Cycle Hire YES Yes
- Rail Replacement Services Rail replacement bus services pick up and drop off at the bus stops on the station forecourt, outside the main station entrance.
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
