Colchester Town Train Station
Address
Colchester Town station
St. Botolphs Circus
Colchester
Essex
CO2 7EF
Ticket office opening hours:
Monday - Friday - 06:10 to 20:15
Saturday - 07:00 to 18:45
Sunday
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Station Buffet
- Wi Fi
Station overview
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Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
-
Impaired Access Staff Help Hours
Monday - Friday - 06:10 to 20:15
Saturday - 07:00 to 18:45
Sunday -
Accessible Taxis
Details of nearest taxis are shown on station information poster
- Helpline YES Yes
-
Helpline Contact Details
0800 028 28 78
- Helpline Contact URL https://www.nationalrail.co.uk/
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Helpline Open Note
08:00 - 20:00
- Nearest Stations with Facilities COL
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Step Free Access
This station has step free access to the single platform for trains towards Colchester, London, and Walton-on-the-Naze.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
Coverage: whole Station - Step Free Access Coverage Whole Station
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Staff Help
Assistance at this station is provided by a staff member during ticket office opening hours. Conductors are only available on services running to/from Walton-on-the-Naze. Services to/from London Liverpool Street are Driver Only Operation (DOO) and outside normal staffing hours for this station, customers are advised to travel to the nearest staffed station, Colchester. Booking is recommended.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
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Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Colchester Town Station is around 5 minutes walk from Colchester Bus Station
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Cycle Storage
- Availability YES Yes
- Closed Circuit TV No
-
Location
There are five cycle stands on the station forecourt, nearly opposite the ticket office window. There are four secure lockers next to these that can be booked in advance here.
There is also a sheltered cycle parking area providing five stands located on Platform 1 (for trains towards Colchester, London, and Walton-on-the-Naze).
- Sheltered YES Yes
- Spaces 20
-
Type
Stands
Lockers
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Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Telephone: Usage Type Cards And Coins
-
Parking
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Car Parking Details
Operator Name: Local Council
Name: There is a Council managed car park behind the station
Spaces: 0
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:There is one disabled parking space available at the station
Cctv: No
Open:
Monday - Friday - Open 24 hours
Saturday - Open 24 hours
Sunday - Open 24 hours
Url: https://www.nationalrail.co.uk/
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Car Parking Details
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Restrooms
- Toilets YES Yes
- Baby Change No
-
Toilets Note
The toilets are located in the station building and are accessed via the waiting room. An accessible toilet is available in the female toilets, although a radar key is not required to access this facility. All toilets are scheduled to be open at the following times:
Monday - Friday: 06:30 - 14:50 Saturday: 07:30 - 14:50 Sunday & Public Holidays: Closed
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Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room YES Yes
- Lost Property: URL https://www.greateranglia.co.uk/lost-property
- Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
- Staffing Level YES Yes
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Ticketing Hours
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Ticket Office Hours
Monday - Friday - 06:10 to 20:15
Saturday - 07:00 to 18:45
Sunday
-
Ticket Office Hours
Monday - Friday - 06:10 to 20:15
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Penalty Fares LE
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Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: YesGreater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
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Local Taxis
Colchester Town: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:
Five Sevens Phone 01206 577777 524 Phone 01206 524524 Hawaii Five O Phone 01206 543210
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Other transportation
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Rail Replacement Services
When emergency rail replacement is in operation for service disruption, we arrange for local First Bus Group bus routes (61, 62, 65, and 66) to accept railway ticket holders between Colchester North station, Colchester Town station, and Hythe station.
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Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
