Cradley Heath Train Station
Address
Cradley Heath station
Forge Lane
Cradley Heath
West Midlands
B64 5AL
Ticket office opening hours:
Monday - Friday - 06:00 to 20:00
Saturday - 07:00 to 20:00
Sunday - 09:15 to 18:00
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Waiting Room
- Telephones
Station overview
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Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate
- Impaired Accessible Ticket Machines No
- Induction Loop YES Yes
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Impaired Access Staff Help Hours
Monday - Friday - 06:00 to 20:00
Saturday - 07:00 to 20:00
Sunday - 09:15 to 18:00 -
Accessible Taxis
Accessible taxis are not available
-
Accesible Ticket Machine
A Ticket Vending Machine is available in the Booking Hall.
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Booking Office Counter
An accessible ticket counter has now been installed at Cradley Heath.
- Customer Help Point On both platforms
- Helpline 1
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Helpline Contact Details
0800 0248998
- Helpline Contact URL https://www.nationalrail.co.uk/
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Helpline Open Note
24 hours, 7 days a week (except Christmas Day and Boxing Day)
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National Key Toilets
There are no accessible toilets at this station
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Step Free Access
This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Coverage: partial Station - Step Free Access Coverage Whole Station
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Staff Help
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
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Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
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Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/CRA.pdf)
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Cycle Storage
- Availability 1
- Closed Circuit TV YES Yes
- Sheltered No
- Spaces 26
-
Type
Stands
Lockers
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Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Cradley Heath station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins
-
Parking
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Car Parking Details
Operator Name: Transport for West Midlands
Name: Station Car Park
Spaces: 255
Free: true
Number Accessible Spaces: 12
Accessible Spaces Note:Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Friday - Open 24 hours
Saturday - Open 24 hours
Sunday - Open 24 hours
Url: https://www.nationalrail.co.uk/
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Car Parking Details
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Restrooms
- Toilets No
- Baby Change No
-
Toilets Note
There are no toilet facilities at Cradley Heath Station
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Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room YES Yes
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note lang=EN margin: 0px; margin: 0px 0px 13px; lang=EN Please contact our Contact Centre team on: 0333 311 0039 . lang=EN Who are open during the following times: margin: 0px 0px 13px; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. margin: 0px 0px 13px; **Cradley Heath Station is accredited by the Secure Station Scheme** margin: 0px 0px 13px;
- Information Systems DepartureScreensAnnouncements
- Staffing Level YES Yes
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Ticketing Hours
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Ticket Office Hours
Monday - Friday - 06:00 to 20:00
Saturday - 07:00 to 20:00
Sunday - 09:15 to 18:00
-
Ticket Office Hours
Monday - Friday - 06:00 to 20:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note A Ticket Vending Machine is located in the Booking Hall.
- Penalty Fares LM
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Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
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Taxi Information
- Availability YES Yes
- Note Royal 01384 411777 Skyline 01384 633333
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Local Taxis
Cradley Heath: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:
Royal and Black Phone 01384 411777 Cradley Cars Phone 01384 591121 Speedway Phone 01384 565656
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Other transportation
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Rail Replacement Services
Rail replacement vehicles will operate from the bus stop on Forge Lane, in front of the station entrance.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
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Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
